Store Supervisor (1 Utama) – Abeaute Sdn Bhd

The Store Supervisor is responsible for leading the retail team to deliver a 5-star customer experience. This role involves effective communication, team management, and fostering a supportive work environment to ensure excellent service delivery.

The Store Supervisor will oversee daily operations on the shop floor, ensuring that staff are engaged and providing top-notch customer service. The role requires a hands-on approach to leadership, with a focus on coaching and developing team members to achieve their best performance.

Key Responsibilities:

• Create and maintain effective communication systems for staff.
• Lead by example to demonstrate exceptional customer service.
• Delegate tasks within the management team to maximize shop floor presence.
• Provide regular coaching and feedback to team members.
• Foster a supportive and collaborative work environment.
• Utilize Microsoft Excel for reporting and analysis.
• Engage comfortably with new customers and staff.
• Work flexible hours as needed to meet business demands.