Supervisor, Business Office at Sunway Medical Centre Penang
Role Summary
The Supervisor, Business Office will lead the team in ensuring smooth operations related to patient admissions and insurance processes. This role is crucial for maintaining high standards of customer service and operational efficiency.
Job Description
The Supervisor of the Business Office at Sunway Medical Centre Penang is responsible for overseeing daily operations to ensure efficient admission, guarantee letter, and discharge processes. This role involves monitoring insurance guarantee processes, managing team performance, and enhancing customer service while supporting revenue management objectives. The supervisor will also liaise with various stakeholders to resolve operational and insurance-related issues.
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Job Requirements
Minimum Diploma in Business Administration, Healthcare Administration, Management or a related field.
3–4 years of working experience, preferably in the healthcare industry or a hospital Business Office environment.
Experience in front counter / patient administration will be an advantage.
Working knowledge of billing, registration and hospital information systems.
Knowledge of insurance, guarantee letter processes and different payment modes will be an advantage.
Good people management and supervisory skills.
Strong leadership, analytical and problem-solving skills.
Excellent interpersonal and communication skills.
Proficient in English and Bahasa Malaysia. Additional languages will be an advantage.
Able to manage multiple tasks, prioritise work and make appropriate decisions in challenging situations.
Responsible, reliable and able to work independently.
Able to work under pressure and handle a fast-paced healthcare environment.
Strong customer service orientation and professional manner.
Supervisor, Business Office - Frequently Asked Questions
What is the salary for a Supervisor, Business Office at Sunway Medical Centre Penang in Penang?
Sunway Medical Centre Penang has not disclosed the salary for this role.
Where is this Supervisor, Business Office job located?
This Supervisor, Business Office position is based in Penang, Malaysia. This role is fully on-site.
What qualifications do I need for this Supervisor, Business Office role?
Sunway Medical Centre Penang is looking for Minimum Diploma in Business Administration, Healthcare Administration, Management or a related field.; 3–4 years of working experience, preferably in the healthcare industry or a hospital Business Office environment.; Experience in front counter / patient administration will be an advantage..
How do I apply for this Supervisor, Business Office job at Sunway Medical Centre Penang?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
Sunway Medical Centre Penang
Location
Penang
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Supervisor, Business Office Salary at Sunway Medical Centre Penang
Sunway Medical Centre Penang has not disclosed the salary for this role.
How to Apply for This Supervisor, Business Office Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Sunway Medical Centre Penang asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
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- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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