Supervisor – A PLUS EDU SDN. BHD.
Role Summary
The Supervisor will manage daily operations and staff performance while ensuring customer satisfaction and operational efficiency through effective training and conflict resolution.
Job Description
As a Supervisor at A PLUS EDU SDN. BHD., you will oversee daily operations, ensuring adherence to company policies and procedures. Your role includes managing staff performance, providing training and support, and fostering a positive work environment. You will also handle customer inquiries and resolve issues efficiently, contributing to overall team productivity and satisfaction. Regular reporting on team progress and implementing improvement strategies will be essential to enhance service quality and operational efficiency.
Job Requirements
Proven experience in a supervisory role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to resolve conflicts and handle customer complaints
Proficient in performance management and staff training
Familiarity with operational procedures and best practices
Strong organizational skills and attention to detail
Quick Info
Company
A PLUS EDU SDN. BHD.
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Leadership
Communication
Conflict Resolution
Performance Management
Organizational Skills
Customer Service
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