Supervisor – A PLUS EDU SDN. BHD.
Role Summary
The Supervisor is responsible for overseeing daily operations and ensuring adherence to company policies and procedures. This role significantly impacts team productivity and customer satisfaction within a dynamic work environment.
Job Description
As a Supervisor at A PLUS EDU SDN. BHD., you will manage daily operations, focusing on staff performance and customer service. You will create a positive work environment while addressing customer inquiries and resolving issues efficiently.
Key Responsibilities:
- Oversee daily operations to ensure compliance with company policies.
- Manage staff performance and provide necessary training and support.
- Foster a positive work environment to enhance team morale.
- Handle customer inquiries and resolve issues promptly.
- Regularly report on team progress and performance metrics.
- Implement improvement strategies to enhance service quality.
- Collaborate with team members to achieve operational efficiency.
Job Requirements
Proven experience in a supervisory role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to resolve conflicts and handle customer complaints.
Proficient in performance management and staff training.
Quick Info
Company
A PLUS EDU SDN. BHD.
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Leadership
Team Management
Communication
Conflict Resolution
Performance Management
Organizational Skills
Interpersonal Skills
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