Team Leader – Zhao Xi TCM Centre Sdn Bhd
Role Summary
The Team Leader is responsible for managing the operations of a medical facility across multiple branches. The role includes overseeing staff management, inventory control, patient care standards, and handling patient complaints to ensure efficient and smooth facility operations.
Job Description
The Team Leader is responsible for overseeing the smooth and efficient operation of the medical facility across multiple branches. This includes managing front desk operations, manpower planning, stock ordering, and inventory control to ensure operational efficiency and productivity. The role involves maintaining high standards of service, cleanliness, customer experience, and patient care, while handling and resolving patient complaints professionally.
Job Requirements
Diploma or Bachelor’s degree in Healthcare Management, Business Administration, or a related field.
Minimum 2 years of experience in clinic operations, healthcare administration, or a supervisory/team leader role.
Strong leadership and people management skills, with the ability to manage multiple branches or teams.
Good knowledge of clinic operations, inventory management, and billing systems.
Excellent communication and interpersonal skills to interact with patients, medical practitioners, and internal teams.
Strong problem-solving skills with the ability to handle complaints and operational challenges professionally.
Well-organized, detail-oriented, and able to multitask in a fast-paced environment.
Proficient in Microsoft Office and clinic management systems.
Willing to travel between branches when required.
Quick Info
Company
Zhao Xi TCM Centre Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
3 skills
Click to submit your application
Required Skills
Customer Service
Communication
Team Leadership
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances