Team Leader at Zhao Xi TCM Centre Sdn Bhd - Selangor

The Team Leader is responsible for overseeing the smooth and efficient operation of the medical facility across multiple branches. This role significantly impacts patient care and operational efficiency by managing various aspects of clinic operations.

In this role, the Team Leader will engage in daily operations to ensure high standards of service and patient care across all branches. The position requires effective management of front desk operations, inventory control, and staff coordination to maintain productivity and service quality.

Key Responsibilities:

• Oversee front desk operations to ensure efficient patient flow.
• Manage manpower planning and scheduling for multiple branches.
• Coordinate stock ordering and inventory control to maintain supplies.
• Maintain high standards of cleanliness and service quality.
• Handle and resolve patient complaints professionally.
• Train and mentor staff to enhance team performance.
• Monitor operational efficiency and implement improvements.