Technical Account Manager, Google Cloud – Google
Role Summary
The Technical Account Manager, Google Cloud is responsible for facilitating the adoption of Google Cloud products. This role involves guiding customers through their technical transformation journeys and ensuring their satisfaction through effective management of professional services engagements.
Job Description
In this role, you will engage with customers daily, helping them navigate their technical challenges and implement Google Cloud solutions. You will collaborate with various stakeholders to ensure timely delivery and address customer needs effectively.
Key Responsibilities:
- Facilitate the adoption of Google Cloud products.
- Manage professional services engagements to ensure customer satisfaction.
- Collaborate with stakeholders to address customer needs and challenges.
- Guide customers through their technical transformation journeys.
- Ensure timely delivery of services and solutions.
- Translate business needs into technical solutions.
- Provide insights on cloud operations and IT security.
Job Requirements
Bachelor’s degree in Computer Science or related field.
5 years in a customer-facing role.
Experience in managing technical implementations.
Strong communication and relationship-building skills.
Willingness to travel domestically and internationally 25% of the time.
Experience with cloud migration preferred.
Quick Info
Company
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Cloud Operations
IT Security
Customer Engagement
Technical Implementation
Communication
Relationship Building
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