Teller – MANDIRI INTERNATIONAL REMITTANCE

The Teller is responsible for providing excellent customer service by explaining remittance information and processing transactions. This role plays a crucial part in ensuring customer satisfaction and maintaining the integrity of financial transactions.

As a Teller, you will engage with customers daily, assisting them with remittance services and ensuring a smooth transaction process. You will work in a fast-paced environment where accuracy and customer service are paramount.

Key Responsibilities:

• Serve customers by explaining remittance information such as exchange rates and charges.
• Verify customer identification and guide them in completing application forms.
• Copy or scan IDs for new customers and ensure all documentation is accurate.
• Count and check the authenticity of money received.
• Input transaction details accurately into the system.
• Maintain a professional appearance and uphold company standards.
• Handle customer inquiries and resolve issues promptly.