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About Us
Gentel Communication Sdn Bhd was established in 1999 through a strategic partnership with MAXIS, marking its entry into the telecommunications industry. From the beginning, the company has focused on providing accessible communication solutions, operating from key locations in bustling shopping centers to ensure customer convenience and support. Over the years, Gentel has built a strong reputation for reliability and customer service, becoming a trusted name in the region's telecommunications landscape.
As a vital link between MAXIS and the community, Gentel Communication Sdn Bhd offers a comprehensive suite of telecommunication services designed to meet diverse customer needs. The company is committed to enhancing connectivity and ensuring that customers have access to the latest communication technologies, thereby contributing to the overall growth of the telecommunications sector in Malaysia.
What We Do
Gentel Communication provides a range of telecommunication services aimed at enhancing connectivity and meeting the needs of its customers.
Core Services:
1) Mobile Plans – A variety of mobile plans tailored for individuals and families, ensuring reliable connectivity.
2) Broadband Solutions – High-speed internet packages that cater to different usage requirements.
3) Customer Support – Dedicated assistance to help customers with inquiries and service issues.
4) Retail Services – In-store support for mobile devices, accessories, and related products.
5) Community Engagement – Initiatives aimed at fostering relationships with local communities and enhancing customer experience.
Notable Projects & Initiatives:
- Expansion of retail outlets in high-traffic shopping areas to improve accessibility.
- Customer loyalty programs designed to reward long-term users.
- Community outreach programs to educate customers about available services and technology.
Company Culture
At Gentel Communication, the workplace culture is characterized by a strong sense of community and teamwork, where employees support one another in achieving common goals. The environment is dynamic and fast-paced, making it an ideal setting for individuals who thrive in collaborative atmospheres.
What It’s Like to Work Here:
1) Supportive Team Environment – Colleagues work together to help each other succeed and provide excellent customer service.
2) Customer-Centric Approach – Employees are encouraged to prioritize customer needs and deliver exceptional service.
3) Opportunities for Growth – The company promotes professional development and career advancement for its staff.
4) Inclusive Culture – A diverse workforce that values different perspectives and backgrounds.
5) Engaging Work Atmosphere – Regular team-building activities and events to foster camaraderie among employees.
Core Values:
- Reliability and trustworthiness
- Commitment to customer satisfaction
- Teamwork and collaboration
- Continuous improvement and innovation
- Community involvement and support
This culture has helped Gentel Communication Sdn Bhd maintain its position as a trusted telecommunications provider while fostering a positive work environment for its employees.
Why Join Us?
Money & Compensation: Statutory Social Contributions
The company contributes to Employees Provident Fund (EPF), Social Security Organization (SOCSO), and Employment Insurance System (EIS) for employee benefits.
Leave / Time Off: Annual Leave and Medical Benefits
Employees receive paid annual leave and medical benefits as part of their employment package.
Money & Compensation: Performance-Based Bonuses
Bonuses are awarded based on employees' performance metrics to reward their contributions.
Career Growth / Training: Training and Career Development
Programs are provided to support staff training and career growth opportunities.
Location & Amenities
50, Jalan Temengung 7/9, Bandar Mahkota Cheras, Kajang, Selangor, Malaysia
Available Roles(3)
Pembantu Pentadbiran
The Administrative Assistant is responsible for managing office documents and correspondence. This role plays a crucial part in ensuring smooth workflow and efficient office operations.
Office Assistant
The Office Assistant is responsible for managing and organizing office documents and correspondence. This role plays a crucial part in ensuring the smooth operation of the office by maintaining an orderly filing system and supporting daily office needs.
Retail Assistant - Maxis (petaling Jaya, Cheras)
The Retail Assistant is responsible for engaging with customers to understand their needs and provide tailored solutions. This role plays a crucial part in enhancing customer satisfaction and promoting Maxis products and services effectively in a dynamic retail environment.