LOCUS-T Sdn Bhd Employee Reviews & Ratings

Staff turnover rate is high

Career growth is slow but there is always an opportunity.

No increment, no bonus because they did not fulfil their words, overworked, messy management, and did not give employee learning opportunities.

nothing else to learn after a few years

Adhoc, hectic, underpaid, stressful, multi-tasked

Hierarchical management structure, restriction on employees' right & flexibility.

1. Management only cares for sales team and neglects other departments. Eg: Actively hires sales staff and hardly any support staff then wonders why isn't there enough hands to handle new and existing clients. 2. Management consists of people who have no prior digital agency background and people great with soft skills but lack in hard skills required in a digital agency's leadership. Those that do have expeirence are the long time employees oblivious to current market scenario and changes in anything digital. A few of us looked at other agency directors and their linkedin profile to see their past job experiences to compare and how "current" they are. 3. Arrogant and complacent HR (most likely from management also) forcing employees to work in office during covid-19 when Malaysia's daily covid-19 cases were some of the highest when the job can be done online. Is this a digital agency? HR also offered interns full time position but with small increments from intern salary only. 4. Hard to grow professionally career because seniors tend to be busy with own work and meetings. This is true for other departments too when talking to other juniors also and comparing with friends in other companies. Lack in training as we don't get to go to many google and facebook trainings like other companies. Sales managers also provide limited training and only train when mistakes are made. 5. Hard to find cheap food around because there's hardly anything to eat and have to call grab food or grab car to restaurants. Do this everyday can add up a lot monthly. 6. A lot of unclear and changes in policies.

Management not that good ,will preasure especially when you are new

- Salary increment very less

You are expect to be really pro-active to do your own learning. Don’t expect to be spoon-fed, there is hardly anyone around with the technical depth or patience to actually mentor you. You will be shown the general flow and then expected to soar (or crash) on your own. Make one mistake. just one, and suddenly everything else you did right disappears like it never happened. Recognition? I think there is critic more than recognition. It’s a great place to build resilience and sharpen your skills if you can survive the grind. Just don’t expect a clear career path beyond the executive level. And while you will often hear there is trust and no favouritism, let’s just say… actions speak louder than policies.

Too many projects to handle

lack of structured management and hiring wrong person for the department

So far no for me

- Too many projects sometimes

- none at the moment

Departments are overworking and the pay is low.

Getting heavier workload and less fun overtime

Office politics is insane honestly

Management so poor and bias Manager so terrible and like to blame employees.

management actively having changes over time

Limited product and lack of new technology

1. Top management is lead by dictator, who only put himself as the highest place in the hierarchy chart. He does not think from other perspective even respect other subordinate. He only think he is the best although he mention he is the person who willing to accept any feedbacks. 2. Dictator leader does not really think for other subordinate. He only think what he do is the best way of train staff in the harsh way. He think it is the best way of growth, but respect is 2 ways. Dictator leader always look down on other subordinate. He not even think he won’t exist if there’s did not have workers. 3. Management is very messy. All of the things are not structured and over promised.

- Putting employee's live at risk, whereby forcing everyone to work in office even during the pandemic and actually their business nature is digital marketing where you can done your job when there's internet. (no need to face to face at all) - no increment for 2 years working in here

- lack of career progression

too comfortable, less increment, lack systematic

-Too many project (can up to 90) - Some unfairness in the management -Management issue

Poor senior management; low basic salary

The workload is exceptionally high, often pushing team members to their limits with demanding tasks

Constant change in managerial direction.

The workload, fast paced, quality

bad management especially the personal assistant

No complaint as haven’t found any

Pay like peanuts, keep hiring interns, people leave faster than me changing clothes

The biggest challenge during my time here was the management. There was often a lack of clear strategic direction, which sometimes left the team feeling a bit lost on key projects. Unfortunately, this issue is compounded by a high turnover rate among experienced and hardworking staff. It seems the company struggles to retain its most valuable talent, which can be detrimental to long-term growth and stability.

Management love to micromanage every little thing. Obvious nepotism in workplace and toxic competition that is measured by factors such as "hours spent at work".

Nothing to share on this.

Non diversity Salary low No proper flow

A mess Management terrible No respect

Too toxic, unfair in giving work

Less food in the pantry

1. Weak management. Always change the direction of the company since 2018 or earlier. Over-promise, under-deliver. Wanted to implement plans, new strategies, new departments to ease the job but end up nothing happens/ bail the plan half-way. These may have caused lots of confusion for the employees. We all fought for the best (more than 3-year) but nothing happened. Maybe you can try it yourself if you want. 2. No bonus, no increment unless you can stay long enough to be an ancestor there (?). At least not for operation team members. 3. Company doesn't care about employees' safety & having an old-school mindset. Employees are being called to work from the office despite the pandemic + PJ is a red zone. Even though it's MCO and their employees can perform their job at home (We are a digital marketing agency). Hello, we're not doctors. Can we do our part as the citizen? Also, the boss and management like to see everyone in the office, maybe that's the only reason. 4. Hopeless career progression. You have to fight very hard and probably, in the end, they won't be giving you the title that you deserve. This has happened to some of the people. They only promote people when they are desperate and keep in mind that you'll need to be in the acting role for a minimum of 6 months (no increment but you'll have to bear a greater workload and responsibilities). 5. They don't have proper planning for the operation team. To save costs, they refuse to hire when the team is lacking manpower. Instead, they hire more sales consultants to bring in the sales with the overloaded operation team. No help is given after months of feedback to our team leader and management. 6. Management doesn't know their own thing. They do not know/ understand the operation of the teams. Always questioning their capacity, wanting to save cost, and ask their team to bear more load. Changing the direction and wanting to manage an agency like a corporate. Create roles that do not fit the ecosystem or brings values. 7. Micromanaging. Question the employees as if it is prohibited when they're asked to work on the weekends. Request their employees to fill up forms (google sheet) with niche details about their daily tasks when they're on their WFH rotation. Besides, they will call and check on you every morning and evening. You will need to share your live location with management as well. With all the above cons, it results in a high turnover rate. Don't be surprised if you join.

Nothing much i could think of

- very high (and sometimes unrealistic) workload although with clear task segregation between departments - company might be severely understaffed - turnover rate has been high - unpleasant onboarding experience and one is expected to pick up everything within a very short period of time - training done in a hurry - ambiguous benefits and compensations provided - office politics here and there, and upper management might be out of touch

My pay as a new SEO Specialist wasn't the most competitive, which was understandable considering my experience level at the time. This prompted me to look elsewhere to meet a more competitive salary. LOCUS-T's different packages offered to their clients did, at times, limit my ability to bring an SEO campaign to new heights, as the limited number of keywords we could track and optimise for each client depended on which package they were subscribed to. Perhaps having more flexibility here would do better at creating more tailored SEO strategies that would benefit each respective client.

It was my worst experience working at a company in my entire life which gave me a phobia to work in a company that lasted for a few months. I was in and out of this company in the shortest time ever. There was no proper training or guidance for the job, the onboarding was very general and they almost expect you to know it all and perform. The expectation on your performance is very high, the stress level was at the maximum when you are totally lost and there was no one to guide you. There was endless meetings every day which does not prove useful or effective. The turnover rate is exceptionally high. When I first joined, some departments were also full of new joiners, I was told all the previous staff have left. It is understandable that if you do not pass your probation period, companies may extend your probation, however, 6 months extension is just too much. There will be constant monitoring on your performance. When a subordinate makes a mistake which requires the upper level (management) to make a decision on how to rectify the issue, they will push the blame on somebody else instead of taking the responsibility to help solve the issue. No encouragement or praises will ever be given (management), they only expect you to show results, and when you have made a mistake, it will be scrutinised and amplified.

Fast-paced environment may not suit everyone

(-) The company starts micromanaging employees to do a lot of updates on daily tasks and meetings during MCO & RMCO. (-) They're not necessarily or not logical requests from management to the staff. For example, WFO during a high number of cases during this pandemic where we have restriction on the movement during MCO & RMCO. (-) Overwhelming workload due to the lack of experienced staff and insufficient human workforce. Sometimes, you need to OT to rush last-minute projects. (-) Keep changing direction since 2019. Always empty promise, giving a lot of excuses from the management. (-) Not being appreciated. The management tries to provide different kinds of excuse patterns more than badminton to keep one at low pay without getting promotion or increment throughout the two-year period with them. (-) The company didn't put in the effort to retent good employees, causing loss of precious assets, keep getting new employees with less experience to handle all the loads even corporate clients. (-) No plan for employee growth. Poor human resources management. Stubborn high management that keeps to ancient thought of wonder. Not open-minded. (-) No transparency of work. No updates from management for those said-to-be-executed items. Things always get faded.

Limited opportunity to explore more