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About Us
SPR Communication Sdn Bhd was established in 2015 in Kepong, Kuala Lumpur, Malaysia, with a mission to provide high-quality repair services for smartphones, tablets, and smartwatches. Founded by Jason Kuan, who has over a decade of experience in the telecommunications industry, SPR has rapidly gained a reputation as a trusted name in mobile device repairs. The company has successfully repaired over 180,000 mobile devices, reflecting its dedication to excellence and customer satisfaction.
With a focus on specialized repair services, SPR Communication ensures that customers receive reliable and efficient solutions tailored to their technology needs. The company prides itself on its commitment to quality service, transparency, and a customer-centric approach, making it a preferred choice for individuals seeking dependable repair solutions for their mobile devices.
What We Do
SPR Communication offers a range of specialized repair services aimed at addressing the diverse needs of mobile device users.
Core Services:
1) Smartphone Repair – Comprehensive repair solutions for various smartphone brands and models.
2) Tablet Repair – Specialized services for tablet devices, ensuring functionality and performance.
3) Smartwatch Repair – Expert repairs for smartwatches, focusing on both hardware and software issues.
4) Quality Assurance – Rigorous testing and quality checks to ensure all repairs meet high standards.
5) Customer Support – Dedicated support to assist customers with inquiries and service follow-ups.
Notable Projects & Initiatives:
- Successful repair of over 180,000 mobile devices, demonstrating commitment to quality and customer satisfaction.
- Implementation of efficient repair processes to enhance turnaround times for customers.
- Development of a customer feedback system to continuously improve service quality.
Company Culture
At SPR Communication, the culture is centered around transparency, quality service, and a strong commitment to customer satisfaction. Employees are encouraged to uphold these values while working collaboratively to deliver exceptional repair solutions.
What It’s Like to Work Here:
1) Collaborative Environment – Teamwork is emphasized, allowing employees to share ideas and support one another.
2) Focus on Quality – Employees are dedicated to maintaining high standards in every repair service provided.
3) Customer-Centric Approach – Every team member is trained to prioritize customer needs and satisfaction.
4) Continuous Learning – Opportunities for professional development and skill enhancement are available to all staff members.
5) Open Communication – A culture of transparency encourages employees to voice their opinions and contribute to decision-making.
Workplace Environment:
The workplace at SPR Communication is designed to foster collaboration and innovation, featuring modern facilities that support teamwork and efficient workflows. Regular team meetings and brainstorming sessions are held to encourage idea sharing and problem-solving among employees.
Core Values:
- Commitment to quality and excellence
- Transparency in communication
- Customer satisfaction as a priority
- Teamwork and collaboration
- Continuous improvement and learning
This culture has enabled SPR Communication to establish itself as a leader in the mobile device repair industry while ensuring that customer needs remain at the forefront of its operations.
Why Join Us?
Allowances & Perks: Staff purchase price
Enjoy staff price for all products and services of SPR.
Team & Culture: Helpful and collaborative team
Join a young, fun, and dynamic team that fosters collaboration.
Career Growth / Training: Training provided
Skills training is provided to help you grow and develop professionally.
Location & Amenities
21, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia
Available Roles(4)
Internship Digital Marketing (Hybrid)
The Internship Digital Marketing role is responsible for assisting the marketing team in executing various marketing initiatives. This position offers hands-on experience in a dynamic environment, contributing to product launches and marketing campaigns across multiple platforms.
Internship Graphic Design Intern
The Internship Graphic Design Intern is responsible for assisting in the creation of engaging visual content for marketing purposes. This role provides an opportunity to work closely with the marketing team on various campaigns and projects, contributing to the overall branding and promotional efforts of the company.
Internship Content Creation (hybrid)
The Internship Content Creation role is responsible for assisting in the development and execution of content strategies across multiple platforms. This position offers a dynamic environment where creativity and collaboration are key to engaging audiences and enhancing brand presence.
Management Associate (CEO-Mentored Track)
The Management Associate (CEO-Mentored Track) is responsible for developing leadership skills and gaining insights into the strategic operations of the company. This role offers a unique opportunity to work closely with the CEO and contribute to high-level decision-making processes in a dynamic environment.