Account Manager – Maxis Communications
Role Summary
The Account Manager - Mid-Market role focuses on managing customer accounts and developing strategies to enhance business relationships. You will be responsible for meeting KPIs and ensuring customer satisfaction through effective communication and collaboration.
Job Description
As an Account Manager, you will develop strategic plans for a market portfolio, ensuring KPIs and goals are met. Your role involves building relationships with customers, developing retention strategies, and analyzing market data for business decisions. You will also collaborate with internal teams to enhance service delivery and maintain updated CRM pipelines.
Job Requirements
Strong communication and interpersonal skills
Result-driven and passionate about customer solutions
Relationship management skills
Tertiary education in business administration or relevant field
Ability to develop Account Development Plans
Quick Info
Company
Maxis Communications
Location
Johor
Salary
Undisclosed
Skills Required
5 skills
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Required Skills
Communication
Interpersonal Skills
Relationship Management
Strategic Planning
Customer Service
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