
The Account Manager role focuses on managing mid-market accounts, ensuring customer satisfaction and retention. You will be responsible for developing strategic plans and building strong relationships with clients to drive business growth.
As an Account Manager, you will develop strategic plans for assigned accounts, ensuring KPIs are met. Your role involves building relationships with customers, minimizing churn, and analyzing market strategies. You will also manage CRM updates and collaborate with sales teams to drive account growth and operational efficiency.
Strong communication and interpersonal skills
Result-driven and passionate about customer solutions
Relationship management skills
Tertiary education in business administration, sales or relevant field
Ability to analyze market strategies and risks
Experience in account management or sales
Proficiency in CRM tools
Openness to feedback
Company
Maxis Communications
Location
Melaka
Salary
Undisclosed
Skills Required
5 skills
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Communication
Relationship Management
Strategic Planning
CRM Proficiency
Analytical Skills