Assistant Club Director – Genting Malaysia Berhad
Role Summary
The Assistant Club Director plays a crucial role in ensuring the smooth operation of the Club, focusing on guest satisfaction and service excellence. This position involves leadership responsibilities, staff management, and financial oversight to maintain high standards in a luxury hospitality environment.
Job Description
The Assistant Club Director supports the Club Director in overseeing the daily operations, service standards, and strategic development of the Club at Crockfords Hotel. This role ensures exceptional guest experiences for high-value and VIP guests, maintains luxury service excellence, and assists in managing staff performance, operational efficiency, and compliance with hotel policies and brand standards.
Job Requirements
Diploma or Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
Minimum 5–8 years of experience in luxury hospitality, VIP services, club operations, or integrated resorts, with at least 2–3 years in a supervisory or assistant managerial role.
Strong leadership, communication, and interpersonal skills.
Excellent guest service mindset with attention to detail and discretion.
Ability to handle high-pressure situations and demanding VIP clientele.
Proficiency in hotel management systems and Microsoft Office.
Willingness to work shifts, weekends, and public holidays.
Multilingual ability is an advantage.
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
RM 6,000 – RM 8,000 per month
Skills Required
5 skills
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Required Skills
Leadership
Communication
Guest Service
Operational Efficiency
Financial Management
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