Assistant Lounge Manager – Rest N Go App Sdn Bhd
Role Summary
The Assistant Lounge Manager is responsible for ensuring the smooth operation of the lounge. This role involves overseeing daily activities, managing staff, and enhancing customer satisfaction in a dynamic environment.
Job Description
As the Assistant Lounge Manager, you will engage in daily operations, working closely with the Regional Manager to maintain high service standards. You will lead a team in a fast-paced setting, ensuring a welcoming atmosphere for guests.
Key Responsibilities:
- Oversee daily lounge operations to ensure efficiency.
- Manage and train staff to uphold service excellence.
- Implement operational policies and procedures.
- Maintain inventory and assist in stock management.
- Develop promotional strategies to enhance customer experience.
- Address customer inquiries and resolve issues promptly.
- Foster a positive and collaborative team environment.
Job Requirements
Minimum 2-5 years of experience in retail management.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Proficient in inventory management and operational procedures.
Experience in training and developing staff.
Quick Info
Company
Rest N Go App Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
7 skills
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Required Skills
Leadership
Customer Service
Inventory Management
Team Management
Problem-Solving
Communication
Operational Procedures
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