
The Assistant Lounge Manager will oversee daily operations, manage staff, and enhance customer satisfaction while reporting to the Regional Manager. Strong leadership and retail management experience are essential for success in this role.
As the Assistant Lounge Manager, you will play a pivotal role in ensuring the smooth operation of the lounge by reporting directly to the Regional Manager. You will oversee daily activities, manage staff, and ensure customer satisfaction. Your responsibilities will include maintaining high service standards, training and supervising team members, and implementing operational policies. You will also assist in inventory management and contribute to the development of promotional strategies to enhance customer experience. Your leadership will be crucial in creating a welcoming environment for guests.
Minimum 2-5 years of experience in retail management
Strong leadership and team management skills
Excellent customer service and communication abilities
Ability to work in a fast-paced environment
Proficient in inventory management and operational procedures
Experience in training and developing staff
Strong problem-solving skills
Flexibility to work varied shifts
Company
Rest N Go App Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
8 skills
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Leadership
Customer Service
Communication
Inventory Management
Problem-Solving
Team Management
Operational Procedures
Training