Assistant Manager, Contact Centre at CTOS Digital Berhad - Undisclosed
Role Summary
The Assistant Manager, Contact Centre will lead a team to deliver outstanding customer service and drive operational excellence. This role is crucial for enhancing customer satisfaction and achieving business objectives.
Job Description
CTOS Digital Berhad is seeking an Assistant Manager for their Contact Centre to oversee daily operations and ensure exceptional customer service. The ideal candidate will manage a team, implement strategies to enhance performance, and drive customer satisfaction. This role requires strong leadership skills and the ability to analyze data to improve service delivery.
Job Requirements
Bachelor's degree in Business Administration or related field
Minimum 2 years of experience in a contact centre environment
Strong leadership and team management skills
Excellent communication and interpersonal skills
Ability to analyze performance metrics and implement improvements
Assistant Manager, Contact Centre - Frequently Asked Questions
What is the salary for a Assistant Manager, Contact Centre at CTOS Digital Berhad in Undisclosed?
CTOS Digital Berhad has not disclosed the salary for this role. Assistant Manager, Contact Centre positions in Undisclosed typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
Where is this Assistant Manager, Contact Centre job located?
This Assistant Manager, Contact Centre position is based in Undisclosed, Malaysia. This role is fully on-site.
What qualifications do I need for this Assistant Manager, Contact Centre role?
CTOS Digital Berhad is looking for Bachelor's degree in Business Administration or related field; Minimum 2 years of experience in a contact centre environment; Strong leadership and team management skills.
How do I apply for this Assistant Manager, Contact Centre job at CTOS Digital Berhad?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Quick Info
Company
CTOS Digital Berhad
Location
Undisclosed
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Assistant Manager, Contact Centre Salary at CTOS Digital Berhad
CTOS Digital Berhad has not disclosed the salary for this role. Assistant Manager, Contact Centre positions in Undisclosed typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
How to Apply for This Assistant Manager, Contact Centre Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions CTOS Digital Berhad asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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