Associate Manager, Claims-2 at Prudential plc - Kuala Lumpur
Role Summary
The Associate Manager, Claims is responsible for reviewing, assessing, and approving PruShield claims. This role plays a critical part in ensuring compliance with internal policies and regulatory standards while enhancing operational efficiency.
Job Description
As an Associate Manager for Claims, you will engage in daily activities that involve reviewing claims and communicating with medical facilities. You will work in a dynamic environment that requires collaboration with various stakeholders to ensure accurate and timely claims processing.
Key Responsibilities:
- Review and assess PruShield claims within established service turnaround times.
- Approve claims ensuring compliance with internal policies and regulatory standards.
- Conduct claims investigations to gather necessary information.
- Communicate with medical facilities for clarifications on claims.
- Handle customer inquiries and manage complaints effectively.
- Participate in special projects assigned by leadership to enhance operational efficiency.
- Ensure all outputs are accurate and meet quality standards.
Job Requirements
Strong command of the English language (spoken and written).
In-depth familiarity with human anatomy and general diseases.
Solid understanding of disease management protocols.
Previous experience in claims assessment and approval processes.
Ability to handle service recovery and complex customer inquiries effectively.
Quick Info
Company
Prudential plc
Location
Kuala Lumpur
Salary
Undisclosed
Incentive / Bonus
Performance-based incentives as per company policy
Skills Required
7 skills
Click to submit your application
Required Skills
Claims Assessment
Customer Service
Communication
Problem Solving
Attention To Detail
Collaboration
Regulatory Compliance
Associate Manager, Claims-2 Salary at Prudential plc
Prudential plc has not disclosed the salary for this role.
How to Apply for This Associate Manager, Claims-2 Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Prudential plc asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
Associate Manager, Claims-2 - Frequently Asked Questions
What is the salary for a Associate Manager, Claims-2 at Prudential plc in Kuala Lumpur?
Prudential plc has not disclosed the salary for this role.
Where is this Associate Manager, Claims-2 job located?
This Associate Manager, Claims-2 position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Associate Manager, Claims-2 role?
Prudential plc is looking for Strong command of the English language (spoken and written).; In-depth familiarity with human anatomy and general diseases.; Solid understanding of disease management protocols..
How do I apply for this Associate Manager, Claims-2 job at Prudential plc?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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