Senior Executive ITSM at Prudential plc
Role Summary
The Senior Executive ITSM will oversee IT service management processes, ensuring high-quality service delivery and continuous improvement. This role requires a blend of technical expertise and strong interpersonal skills to effectively manage IT services.
Job Description
As a Senior Executive in IT Service Management (ITSM) at Prudential plc, you will play a pivotal role in ensuring the smooth operation of IT services and processes. You will be responsible for managing incidents, service requests, and changes while collaborating with various teams to enhance service delivery and customer satisfaction.
Your expertise will contribute to the development and implementation of ITSM best practices, ensuring compliance with industry standards. You will also analyze service performance metrics to identify areas for improvement and drive initiatives that enhance operational efficiency.
Job Requirements
Bachelor's degree in Information Technology or related field
3-5 years of experience in IT Service Management
Strong understanding of ITIL framework and practices
Excellent problem-solving and analytical skills
Ability to work collaboratively in a team environment
Strong communication and interpersonal skills
Senior Executive ITSM - Frequently Asked Questions
What is the salary for a Senior Executive ITSM at Prudential plc?
Prudential plc has not disclosed the salary for this role. Senior Executive ITSM positions typically pay RM600–RM10,000 per month, based on the 126 comparable vacancies currently listed on SuperJobs.
Where is this Senior Executive ITSM job located?
This Senior Executive ITSM position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Senior Executive ITSM role?
Prudential plc is looking for Bachelor's degree in Information Technology or related field; 3-5 years of experience in IT Service Management; Strong understanding of ITIL framework and practices.
How do I apply for this Senior Executive ITSM job at Prudential plc?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Quick Info
Company
Prudential plc
Location
Not specified
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Senior Executive ITSM Salary at Prudential plc
Prudential plc has not disclosed the salary for this role. Senior Executive ITSM positions typically pay RM600–RM10,000 per month, based on the 126 comparable vacancies currently listed on SuperJobs.
How to Apply for This Senior Executive ITSM Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Prudential plc asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-29, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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