Role Summary
The Associate - SG Policy Owner Services (POS) is responsible for providing essential after-sales support for policy-related administrative tasks. This role involves maintaining accurate client and policy records while ensuring seamless service delivery through effective communication with various departments.
Job Description
As an Associate in SG Policy Owner Services, you will engage in daily tasks that include maintaining client records, processing payments, and facilitating policy adjustments in a fast-paced environment. You will work closely with clients and internal teams to ensure all inquiries and instructions are handled efficiently.
Key Responsibilities: - Maintain accurate client and policy information. - Process bills and administrative payments. - Support and execute policy adjustments effectively. - Facilitate client inquiries and provide timely responses. - Collaborate with relevant departments to ensure service delivery. - Monitor and update client records regularly. - Assist in resolving any administrative issues related to policies.
Job Requirements
Proven ability to maintain accurate client and policy information.
Experience in processing bills and administrative payments.
Excellent communication skills.
Attention to detail and commitment to administrative excellence.
Ability to work in a fast-paced environment.
Quick Info
Company
—
Location
Selangor
Salary
Undisclosed
Incentive / Bonus
Not specified
Skills Required
6 skills
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Required Skills
Client Management
Administrative Support
Communication
Attention To Detail
Problem Solving
Time Management
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