
The Associate - SG Policy Owner Services (POS) is responsible for providing essential after-sales support for policy-related administrative tasks. This role involves maintaining accurate client and policy records while ensuring seamless service delivery through effective communication with various departments.
As an Associate in SG Policy Owner Services, you will engage in daily tasks that include maintaining client records, processing payments, and facilitating policy adjustments in a fast-paced environment. You will work closely with clients and internal teams to ensure all inquiries and instructions are handled efficiently.
Key Responsibilities: - Maintain accurate client and policy information. - Process bills and administrative payments. - Support and execute policy adjustments effectively. - Facilitate client inquiries and provide timely responses. - Collaborate with relevant departments to ensure service delivery. - Monitor and update client records regularly. - Assist in resolving any administrative issues related to policies.
Proven ability to maintain accurate client and policy information.
Experience in processing bills and administrative payments.
Excellent communication skills.
Attention to detail and commitment to administrative excellence.
Ability to work in a fast-paced environment.
Company
AIA Malaysia (Insurance)
Location
Selangor
Salary
Undisclosed
Incentive / Bonus
Not specified
Skills Required
6 skills
Click to submit your application
Client Management
Administrative Support
Communication
Attention To Detail
Problem Solving
Time Management
AIA Malaysia (Insurance) has not disclosed the salary for this role.
This Associate - SG Policy Owner Services (POS) position is based in Selangor, Malaysia. This role is fully on-site.
AIA Malaysia (Insurance) is looking for Proven ability to maintain accurate client and policy information.; Experience in processing bills and administrative payments.; Excellent communication skills..
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