Provide administrative after-sales support for policy-related processes, ensuring accurate client information and efficient payment processing for SG Policy Owner Services.
As an Associate in SG Policy Owner Services, you will be responsible for providing essential after-sales support for policy-related administrative tasks. Your daily duties will include maintaining accurate client and policy records, processing bills and payments, and facilitating policy adjustments. You will also act as a bridge, passing through specific client instructions and enquiries to the relevant departments to ensure seamless service delivery.
Proven ability to maintain accurate client and policy information.
Experience in processing bills and administrative payments.
Capability to support and execute policy adjustments effectively.
Excellent communication skills to facilitate client enquiries.
Attention to detail and a commitment to administrative excellence.
Ability to work in a fast-paced environment with supportive leadership.
Company
—
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
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Policy Administration
Billing
Payment Processing
Client Relationship Management
Administrative Support
Insurance Operations