
The Automotive Service Manager will lead vehicle diagnostics and troubleshooting efforts, ensuring high-quality service and customer satisfaction while managing a team of technicians and maintaining operational efficiency.
As an Automotive Service Manager, you will be responsible for overseeing vehicle diagnostics and troubleshooting processes to ensure optimal performance and customer satisfaction. You will lead a team of technicians, manage service operations, and ensure adherence to quality standards. Your role will also involve coordinating with customers to understand their vehicle issues and providing effective solutions. Additionally, you will be tasked with maintaining service records, managing inventory, and ensuring that all safety protocols are followed in the workshop. Your expertise will be crucial in enhancing service efficiency and driving customer loyalty.
Minimum 5 years of working experience in the automotive field
Strong knowledge of vehicle diagnostics and troubleshooting
Proven leadership and team management skills
Excellent customer service and communication abilities
Ability to work under pressure and meet deadlines
Familiarity with automotive repair software and tools
Strong problem-solving skills
Valid driving license
Company
CW Tyre Auto Care Sdn Bhd
Location
Selangor
Salary
MYR 5000 - 8000
Skills Required
8 skills
Click to submit your application
Vehicle Diagnostics
Troubleshooting
Team Management
Customer Service
Problem-Solving
Automotive Repair
Communication
Inventory Management