Automotive Service Manager – CW Tyre Auto Care Sdn Bhd
Role Summary
The Automotive Service Manager is responsible for overseeing vehicle diagnostics and troubleshooting processes to ensure optimal performance and customer satisfaction. This role involves leading a team of technicians and managing service operations while maintaining high-quality standards in a fast-paced automotive environment.
Job Description
As an Automotive Service Manager, you will engage in daily operations that include coordinating with customers and managing a team of skilled technicians. Your expertise will be essential in enhancing service efficiency and driving customer loyalty.
Key Responsibilities:
- Oversee vehicle diagnostics and troubleshooting processes.
- Lead and manage a team of automotive technicians.
- Coordinate with customers to understand their vehicle issues.
- Provide effective solutions to enhance customer satisfaction.
- Maintain accurate service records and manage inventory.
- Ensure adherence to safety protocols in the workshop.
- Drive continuous improvement in service operations.
Job Requirements
Minimum 5 years of working experience in the automotive field.
Strong knowledge of vehicle diagnostics and troubleshooting.
Proven leadership and team management skills.
Excellent customer service and communication abilities.
Valid driving license.
Quick Info
Company
CW Tyre Auto Care Sdn Bhd
Location
Selangor
Salary
MYR 5000 - 8000
Skills Required
6 skills
Click to submit your application
Required Skills
Vehicle Diagnostics
Team Leadership
Customer Service
Problem-Solving
Communication
Time Management
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