Service Department Manager – CW Tyre Auto Care Sdn Bhd
Role Summary
The Service Department Manager is responsible for overseeing the diagnostics and troubleshooting of vehicles. This role involves leading a team of technicians and ensuring high-quality service delivery while maintaining compliance with safety standards.
Job Description
In this position, you will manage the daily operations of the service department, ensuring that all service activities run efficiently. You will interact with customers to address their concerns and enhance their experience.
Key Responsibilities:
- Oversee diagnostics and troubleshooting of vehicles.
- Lead and mentor a team of technicians to improve their skills.
- Manage customer interactions and address service-related concerns.
- Ensure high-quality service delivery and customer satisfaction.
- Maintain equipment and ensure compliance with safety standards.
- Monitor service operations for efficiency and effectiveness.
- Implement best practices in service delivery and team management.
Job Requirements
Minimum 5 years of working experience in the automotive field.
Strong knowledge of vehicle diagnostics and troubleshooting.
Proven leadership and team management skills.
Excellent customer service and communication abilities.
Ability to work under pressure and meet deadlines.
Quick Info
Company
CW Tyre Auto Care Sdn Bhd
Location
Selangor
Salary
MYR 5000 - 8000
Skills Required
6 skills
Click to submit your application
Required Skills
Vehicle Diagnostics
Team Leadership
Customer Service
Problem Solving
Communication
Time Management
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