Business & Operation Assistant Lead – MyPetani

This role involves overseeing daily operations to ensure smooth workflow and service quality. The position requires leading and motivating teams, maintaining product quality and hygiene standards, managing inventory and costs, and supporting business growth strategies.

The role involves overseeing daily operations to ensure smooth workflow and service excellence. It includes leading, training, and motivating front- and back-of-house teams to work independently and achieve operational and financial goals. Responsibilities also cover maintaining product quality and hygiene according to regulations, monitoring inventory, cost control, and supplier performance, as well as building strong customer relationships and resolving complaints to ensure satisfaction. The position supports management in business growth strategies and operational enhancement and involves monitoring employee performance with regular evaluations to facilitate improvement.