Care Delivery Operations Executive (TH) – NALURI HIDUP SDN. BHD.
Role Summary
The Care Delivery Operations Executive is responsible for overseeing the operational aspects of our care delivery process. This role ensures smooth and efficient service delivery to our members while collaborating with various teams to enhance health programs.
Job Description
As a Care Delivery Operations Executive, you will engage in the day-to-day operations of our care delivery process, working in a dynamic environment that prioritizes member satisfaction and operational efficiency.
Key Responsibilities:
- Oversee day-to-day operations of care delivery services.
- Identify and implement process improvement opportunities.
- Create engaging health content for various platforms.
- Translate and quality-check user interfaces for digital health platforms.
- Collaborate with the Program Coordinator to support health programs.
- Supervise interns and delegate tasks effectively.
- Ensure compliance with operational standards and protocols.
Job Requirements
Bachelor's degree in a relevant field.
Proven experience in operations management or a related role.
Strong organisational and communication skills.
Ability to work well under pressure and meet deadlines.
Proficiency in Google Workspace, Figma, and other relevant software.
Quick Info
Company
NALURI HIDUP SDN. BHD.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Operations Management
Process Improvement
Content Creation
Quality Assurance
Team Supervision
Communication
Time Management
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