Claims Administrator at Prudential plc - Kuala Lumpur
Role Summary
The Claims Administrator is responsible for reviewing, assessing, and approving group insurance claims. This role plays a critical part in ensuring compliance with internal policies and regulatory standards while managing interactions with various stakeholders.
Job Description
As a Claims Administrator, you will engage in daily tasks that involve adjudicating health and medical claims within designated service turnaround times. You will work in a collaborative environment, coordinating with underwriters and external stakeholders to enhance workflow efficiency.
Key Responsibilities:
- Review and assess group insurance claims for approval.
- Adjudicate health and medical claims in compliance with policies.
- Manage claim investigations and coordinate with external stakeholders.
- Identify and implement workflow improvements.
- Handle service recovery and respond to enquiries.
- Maintain accurate documentation throughout the claims process.
- Ensure all decisions are prudent and equitable.
Job Requirements
Diploma or Degree in any relevant field.
2 to 3 years of working experience in medical claims processing.
Strong command of spoken and written English.
Familiarity with human anatomy and general diseases.
Knowledge of disease management and medical terminology.
Ability to work with external parties such as regulators and medical institutions.
Detail-oriented with strong analytical skills for claim adjudication.
Quick Info
Company
Prudential plc
Location
Kuala Lumpur
Salary
Undisclosed
Incentive / Bonus
Not specified
Skills Required
6 skills
Click to submit your application
Required Skills
Claims Processing
Analytical Skills
Communication
Attention To Detail
Regulatory Compliance
Stakeholder Management
Claims Administrator Salary at Prudential plc
Prudential plc has not disclosed the salary for this role.
How to Apply for This Claims Administrator Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Prudential plc asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
Claims Administrator - Frequently Asked Questions
What is the salary for a Claims Administrator at Prudential plc in Kuala Lumpur?
Prudential plc has not disclosed the salary for this role.
Where is this Claims Administrator job located?
This Claims Administrator position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Claims Administrator role?
Prudential plc is looking for Diploma or Degree in any relevant field.; 2 to 3 years of working experience in medical claims processing.; Strong command of spoken and written English..
How do I apply for this Claims Administrator job at Prudential plc?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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