Claims Analyst (Property & Engineering) – Zurich Services Malaysia Sdn. Bhd.
Role Summary
The Claims Analyst (Property & Engineering) is responsible for managing and resolving claims related to property damage and engineering risks. This role is crucial in supporting customers during unexpected events that impact their homes, businesses, or assets, ensuring claims are handled fairly and efficiently.
Job Description
The Claims Analyst will work within Zurich's Property and Engineering Claims team, engaging with customers to address their claims and provide support throughout the process. The role requires a strong focus on detail and empathy, ensuring that each claim is processed with care and professionalism.
Key Responsibilities:
- Manage and resolve property damage and engineering claims.
- Interpret policy wordings and technical reports to assess claims.
- Communicate effectively with customers to gather necessary information.
- Collaborate with team members to ensure efficient claims processing.
- Make informed decisions regarding claims outcomes.
- Adapt to changing priorities and evolving customer needs.
- Embrace new technologies to improve claims handling processes.
Job Requirements
Demonstrated experience in property claims handling, ideally in an insurance environment.
Strong attention to detail.
Excellent communication and interpersonal abilities.
Customer-focused mindset.
Ability to work independently and collaboratively.
Strong decision-making and problem-solving skills.
Quick Info
Company
Zurich Services Malaysia Sdn. Bhd.
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
Click to submit your application
Required Skills
Claims Management
Attention To Detail
Communication
Problem-Solving
Customer Service
Team Collaboration
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances