Claims Analyst (Property & Engineering) – Zurich Services Malaysia Sdn. Bhd.
Zurich Services Malaysia Sdn. Bhd.
Financial Services
Role Summary
This role is for a Claims Analyst specializing in property and engineering claims. The position involves helping individuals secure fair resolutions during challenging situations within a team environment.
Job Description
The Claim Analyst – Property & Engineering Claims is part of Zurich's Property and Engineering Claims team, supporting customers when unexpected events impact their homes, businesses, or assets. This role involves managing and resolving claims related to property damage and engineering risks, ensuring claims are handled fairly, efficiently, and with empathy.
Job Requirements
Demonstrated experience in property claims handling, ideally in an insurance environment.
Strong attention to detail with the ability to interpret policy wordings and technical reports.
Strong decision-making and problem-solving skills.
Excellent communication and interpersonal abilities.
Customer-focused mindset, with a commitment to delivering fair outcomes.
Ability to work independently and as part of a collaborative team.
Quickly adjust to changing priorities, new processes, and evolving customer needs.
Embrace new technologies and approaches, seeking opportunities to grow and improve.
Work flexibly across teams and functions, sharing information and best practices to drive positive outcomes.
Quick Info
Company
Zurich Services Malaysia Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
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Required Skills
Property Claims Handling
Insurance
Policy Interpretation
Technical Report Analysis
Decision Making
Problem Solving
Communication
Customer Service
Teamwork
Adaptability
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