
The Corporate & Member Experience Analyst will focus on improving client and member satisfaction through data analysis and strategic initiatives. This role is ideal for individuals looking to make a significant impact in the insurance sector.
As a Corporate & Member Experience Analyst at AIA Malaysia, you will play a crucial role in enhancing the overall experience for our corporate clients and members. Your responsibilities will include analyzing customer feedback, identifying areas for improvement, and collaborating with various departments to implement solutions that elevate service quality. You will also assist in developing strategies to strengthen member engagement and satisfaction.
This position offers a unique opportunity to work in a dynamic environment where you will gain valuable insights into the insurance industry. You will be part of a team that is dedicated to providing exceptional service and support, ensuring that our clients' needs are met effectively and efficiently.
Bachelor's degree in Business Administration, Marketing, or related field
Strong analytical skills and attention to detail
Excellent communication and interpersonal skills
Ability to work collaboratively in a team environment
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
Knowledge of customer experience principles is a plus
Company
AIA Malaysia (Insurance)
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Analytical Skills
Communication
Teamwork
Microsoft Office
Customer Experience
AIA Malaysia (Insurance) has not disclosed the salary for this role.
AIA Malaysia (Insurance) has not disclosed the salary for this role.
This Corporate & Member Experience, Analyst position is based in Malaysia. This role is fully on-site.
AIA Malaysia (Insurance) is looking for Bachelor's degree in Business Administration, Marketing, or related field; Strong analytical skills and attention to detail; Excellent communication and interpersonal skills.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-28.
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