Corporate & Member Experience, Analyst at AIA Malaysia (Insurance)
This job is no longer accepting applications.
It was posted on 28 September 2026 and has passed its 30-day listing period. See open Guest Experience Expert jobs.
Role Summary
The Corporate & Member Experience Analyst will focus on improving client and member satisfaction through data analysis and strategic initiatives. This role is ideal for individuals looking to make a significant impact in the insurance sector.
Job Description
As a Corporate & Member Experience Analyst at AIA Malaysia, you will play a crucial role in enhancing the overall experience for our corporate clients and members. Your responsibilities will include analyzing customer feedback, identifying areas for improvement, and collaborating with various departments to implement solutions that elevate service quality. You will also assist in developing strategies to strengthen member engagement and satisfaction.
This position offers a unique opportunity to work in a dynamic environment where you will gain valuable insights into the insurance industry. You will be part of a team that is dedicated to providing exceptional service and support, ensuring that our clients' needs are met effectively and efficiently.
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Job Requirements
Bachelor's degree in Business Administration, Marketing, or related field
Strong analytical skills and attention to detail
Excellent communication and interpersonal skills
Ability to work collaboratively in a team environment
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
Knowledge of customer experience principles is a plus
Corporate & Member Experience, Analyst - Frequently Asked Questions
What is the salary for a Corporate & Member Experience, Analyst at AIA Malaysia (Insurance)?
AIA Malaysia (Insurance) has not disclosed the salary for this role. Corporate & Member Experience, Analyst positions typically pay RM2,300–RM7,500 per month, based on the 56 comparable vacancies currently listed on SuperJobs.
Where is this Corporate & Member Experience, Analyst job located?
This Corporate & Member Experience, Analyst position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Corporate & Member Experience, Analyst role?
AIA Malaysia (Insurance) is looking for Bachelor's degree in Business Administration, Marketing, or related field; Strong analytical skills and attention to detail; Excellent communication and interpersonal skills.
How do I apply for this Corporate & Member Experience, Analyst job at AIA Malaysia (Insurance)?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
AIA Malaysia (Insurance)
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Required Skills
Corporate & Member Experience, Analyst Salary at AIA Malaysia (Insurance)
AIA Malaysia (Insurance) has not disclosed the salary for this role. Corporate & Member Experience, Analyst positions typically pay RM2,300–RM7,500 per month, based on the 56 comparable vacancies currently listed on SuperJobs.
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