AIA Malaysia (Insurance)
Financial Services
Gallery
About Us
AIA is the largest listed company on the Hong Kong Stock Exchange with over a century of operations across Asia. The company is committed to making a positive impact on people and communities in the region, with a goal to engage one billion people to live healthier, longer, better lives by 2030.
What We Do
AIA focuses on improving the health and well-being of individuals and communities across Asia. The company strives to create a healthier and more sustainable future by developing initiatives that benefit people's lives, communities, and the environment.
Company Culture
AIA fosters a culture that supports personal and professional growth, encouraging employees to learn, grow, and shape their careers in ways that work best for them. The company values its role in a movement towards better health and sustainability and aims to inspire and support employees to thrive both at work and in life.
Why Join Us?
Comprehensive Wellbeing Support
We provide a range of wellbeing tools and programs designed to help you think, feel, plan, and live well.
Career Growth Opportunities
We offer diverse upskilling, mentorship, job mobility, and career experiences to help shape your career your way.
Diverse Team Culture
We celebrate our differences and empower you to be your best and make a difference in your unique way.
Available Roles(49)
Intern, Transformation Automation
An internship role at AIA Digital+ focused on AI research, development, and implementation to support digital transformation. The position involves building OpenAI-based prototypes and investigating automation frameworks to enhance group application operations.
Manager, Technology Centre
Manage the end-to-end delivery and support of Integral Life systems within AIA’s innovation hub. This role involves technical leadership in COBOL and AS400 environments to improve life insurance operations.
Test Management, Analyst
Conducts end-to-end User Acceptance Testing for insurance products and system enhancements while reporting defects and ensuring high-quality software delivery.
Specialist - Data Analytics & Automation
This role focuses on driving operational efficiency through automation, advanced data analytics, and AI integration using the Microsoft ecosystem. You will support AIA's innovation agenda by designing end-to-end digital solutions and optimizing data-driven decision-making processes.
Associate-Liquidity Solutions
This role involves managing and improving cash flow forecasting processes for Local Business Units within the AIA Group. It requires producing accurate cash forecasts using the SAP Cash Management system and supporting various treasury-related tasks and process documentation.
Associate - Investment Data Management (1 year contract)
An Associate role focused on managing investment data operations using Eagle and Bloomberg AIM applications to ensure data quality and operational efficiency within AIA Group.
Customer Growth & Performance Marketing, Consultant
This role involves driving customer growth and enhancing lifetime value through multi-channel marketing campaigns on digital and online-to-offline platforms at AIA. The position focuses on improving customer activation, retention, and engagement across various communication channels.
Customer Centres, Analyst (Sandakan)
This role manages customer inquiries and complaints at AIA's Sandakan center while identifying sales opportunities. It requires a customer-centric approach to support AIA's mission of promoting healthier lives through professional service delivery.
Senior Manager, Agency Relationship Management
This role focuses on managing relationships with the agency team to drive sales growth and expand market share. The position involves planning and executing business strategies, leading a team of Agency Channel Managers, and working closely with the Agency Executive Team to achieve sales targets in both conventional and Takaful businesses.
Employee Benefits Claims Management, Analyst
The Employee Benefits Claims Management Analyst is responsible for adjudicating group health insurance claims, ensuring compliance with company guidelines, and maintaining operational efficiency within a fast-paced environment.
Intern, Cyber Security
A data-driven internship role focusing on ETL processes, automation, and cybersecurity analytics within the AIA Digital+ innovation hub.
Manager - Investment Asset Infrastructure
The Manager in Investment Asset Infrastructure is responsible for portfolio monitoring and compliance within Group Investments across the AIA footprint. The role involves implementing governance structures, managing pre-trade controls, supporting automation initiatives, and engaging with various stakeholders to enhance governance, risk, and compliance practices.
Analyst, Testing
A Testing Analyst responsible for conducting quality control tests, executing test cases, and ensuring software aligns with business requirements and security standards. The role involves collaborating with IT teams and researching innovative testing methodologies to support AIA’s digital transformation.
Product Management, Principal
Lead the strategy and delivery of IT product solutions to support business goals at AIA. This senior role involves managing the full product lifecycle, stakeholder engagement, and team development to create impactful digital experiences.
Manager, Client Management
Manager role focused on leading a sales team and maintaining strategic client relationships to drive growth and profitability through consultative insurance solutions.
Information & Cybersecurity, Analyst
The Information & Cybersecurity Analyst enhances the organization's security posture by driving penetration testing and vulnerability management. The role coordinates security assessments, manages vendors, and ensures compliance within the SDLC to mitigate risks.
Product Management, Specialist
Acts as a Product Owner responsible for defining, prioritizing, and managing the product backlog to ensure the delivery of business value. This role bridges business needs and IT solutions while managing stakeholder alignment across the product life cycle.
Lead Analyst, Testing
A Lead Analyst role focused on software quality control and business analysis within an Agile framework. This position requires 5+ years of experience in mobile application projects to drive successful IT solutions and stakeholder alignment.
Senior Manager, Bancassurance Sales
This role involves leading and supporting marketing and sales efforts for various insurance products in collaboration with a bank partner. The position requires driving sales performance, coaching sales teams, managing campaign execution, and ensuring business targets are met.
Associate - SG Policy Owner Services (POS)
Provide administrative after-sales support for policy-related processes, ensuring accurate client information and efficient payment processing for SG Policy Owner Services.
Principal Specialist - Business Analyst
A senior-level role focused on application development, requirement analysis, and technical support within AIA's innovation hub. You will lead software implementation and ensure systems align with business objectives to improve digital services.
Agency Innovation & Technology, Consultant
This position is for a Business Systems Analyst at AIA, focusing on agency technology platforms such as Agent Recruitment and Financing applications. The role involves driving system enhancements, managing production support, and delivering technology initiatives that support business objectives within an Agile environment.
Assistant Manager - Business Analysis and UAT
Lead a team of Business Analysts and UAT Testers to deliver high-quality operational initiatives and enhancements. This role combines strategic guidance, AI-driven testing innovation, and stakeholder management to support digital transformation.
Actuarial, Analyst
This role is for an Actuarial Analyst at AIA responsible for product pricing and development, ensuring compliance with business strategy, pricing standards, and regulatory requirements. The position involves risk assessment, model review, regulatory filings, compliance checks, and supporting various operational processes related to insurance products.
Assistant Manager, Testing
Support business areas by analyzing system needs, documenting requirements, and managing SIT/UAT processes within an Agile environment. This role requires 5+ years of experience in business analysis and mobile application projects.
Non-Medical Claims, Analyst
The Non-Medical Claims Analyst oversees the end-to-end processing of motor and non-motor insurance claims while ensuring regulatory compliance and customer satisfaction.
System Reliability Engineer, Consultant
The System Reliability Engineer, Consultant at AIA is responsible for ensuring the reliability, scalability, and performance of enterprise systems by applying software engineering principles to operations. This role involves collaboration with development and operations teams to build automation, monitor system health, respond to incidents, and improve service availability and efficiency.
Associate - Investment Data Management (1 year contract)
This role is for an Associate in Investment Data Management responsible for performing investment operational activities and participating in project tasks related to investment data within the AIA group. The position focuses on ensuring operational efficiency, collaborating across teams, and improving data quality through monitoring and analysis.
Enterprise Risk Management, Manager
A manager-level role in the Enterprise Risk Management department acting as a second line of defense to identify, assess, and mitigate operational risks while ensuring alignment with regulatory guidelines.
Intern, Testing
A hands-on internship role focused on supporting software testing activities and quality assurance processes within AIA's digital innovation hub. The candidate will help implement test work, support user acceptance testing, and explore modern testing methodologies.
Manager, Cloud Services
Oversee IT infrastructure and application management for AIA while providing high-level technical support and network facility expertise.
Senior Associate-P2P Accounts Payable
The Senior Associate in Accounts Payable at AIA is responsible for managing invoices and payments to ensure timely processing. The role involves providing Procure-to-Pay accounts payable services and complying with relevant accounting policies and standards within the Asia Pacific region.
Analyst, Transformation Automation
This role focuses on enabling AI-powered digital transformation by assessing business processes and implementing automation solutions. You will manage the end-to-end delivery of AI use cases while ensuring compliance and model performance.
Principal Specialist-Business Analyst
This role serves as a vital link between IT and business units, focusing on the development and optimization of information systems. You will lead system evaluations, manage vendor relationships, and ensure technology solutions align with evolving business requirements.
Senior Manager, Product Management
The Senior Manager in Product Management at AIA is responsible for leading the strategic planning, development, and delivery of technology products that support business objectives. This role involves managing teams, overseeing the full product lifecycle, and ensuring alignment with business priorities and customer satisfaction.
Individual Claims Management, Analyst
This role focuses on assessing, validating, and authorizing individual health insurance claims within AIA Malaysia. The analyst ensures timely processing and effective negotiation with third parties to support the company's mission of customer health and wellbeing.
Lead Analyst, GASC-USC – Service Hub – RPA
The Lead Analyst role at AIA Digital+ focuses on providing application development and BAU support for RPA solutions using Power Automate and UIPath. You will ensure operational stability, maintain technical documentation, and drive efficiency within the USCRPA service hub.
Assistant Manager, Cyber Incident Response
Join the GIS Cybersecurity team as an Assistant Manager to lead incident monitoring and response efforts. You will investigate security breaches, analyze complex logs to identify threats, and collaborate with team members to improve AIA's overall defensive capabilities.
Business Analyst, Consultant
This role is for a Business Analyst Consultant at AIA, focusing on facilitating accurate user requirements and managing User Acceptance Testing for system enhancements and projects within the Customer Experience Division. The position involves collaborating with stakeholders, overseeing testing activities, and supporting post-deployment processes to ensure alignment with business and organizational goals.
Associate Director, System Support
The Associate Director for System Support at AIA is responsible for leading transformation strategies and managing the delivery of transformation programs related to after-sales policy administration. The role involves driving operational improvements, managing stakeholder and vendor relationships, and fostering innovation including the use of Generative AI.
Analyst, Data Science
Responsible for developing predictive models and AI solutions to optimize business performance at AIA Digital+. This role involves data preparation, advanced modeling, and advocating for data-driven insights.
Lead Analyst, Operations (Functional)
The Lead Analyst, Operations role involves supporting and resolving issues for AIA's Business Users across Asia-Pacific, serving as the first point of contact for service requests and incident management. The position requires interaction with users at various levels, troubleshooting, and coordination with team leads and vendors to ensure effective service delivery and continuous improvement of technology solutions.
Intern, Transformation Automation-2
An internship role within AIA Digital+ focused on research and development of OpenAI-based automation solutions. You will build prototypes and explore emerging AI capabilities to support the group's digital transformation efforts.
Customer Centres, Analyst (KL Main)
The Customer Centres Analyst supports branch operations by driving digital adoption and transitioning staff from transactional to advisory roles. This position focuses on service quality, compliance, and operational efficiency within the KL Main branch.
Medical Advisory, Case & Fraud Management, Specialist
This specialist role focuses on risk management and cost containment by identifying fraud, waste, and abuse in medical claims. It requires expertise in medical advisory to handle disputed charges and audits within the insurance framework.
P2P-Accounts Payable
Responsible for end-to-end Accounts Payable functions, including invoice processing via SAP/Ariba and staff claim verification. This role ensures financial record accuracy and compliance with internal controls within a shared services environment.
Assistant Manager, Information Technology Management
Lead and optimize IT service desk operations, asset management, and procurement processes while ensuring regulatory compliance and high-quality end-user support. This role involves managing a technical team and driving continuous service improvements to support AIA's digital transformation goals.
Customer Centres, Analyst (Virtual Branch)
Deliver exceptional advisory services to customers and agents through virtual channels and OMNI platforms. This role focuses on resolving product issues, supporting team operations, and upholding high service standards to ensure a seamless customer journey.
Provider Business Partnering, Consultant
This role focuses on managing and enhancing relationships with healthcare panel providers, primarily hospitals, to ensure alignment with organizational goals, cost efficiency, and high-quality service delivery. The position involves evaluating new providers, monitoring performance, and supporting network strategies to control medical costs.