Credit Analyst at Time dotCom Berhad - Kuala Lumpur

The Credit Analyst is responsible for effective credit management and collections across assigned accounts. This role plays a crucial part in driving process improvements to enhance efficiency and customer experience within the Credit Management function.

In this role, the Credit Analyst will engage in day-to-day credit management activities, ensuring timely collections and addressing customer queries. The work environment is dynamic, requiring a proactive approach to managing debtor performance and reporting on credit exposures.

Key Responsibilities:

• Manage and monitor overdue balances to ensure timely collections.
• Respond to customer inquiries and resolve issues related to credit and collections.
• Prepare and present reports tracking performance and credit exposures.
• Drive continuous process improvements to enhance efficiency and controls.
• Collaborate with internal teams to optimize customer experience.
• Analyze data to identify trends and inform decision-making.
• Maintain accurate records of debtor performance and collections activities.