Credit Analyst – Time dotCom Berhad
Role Summary
The Credit Analyst is responsible for effective credit management and collections across assigned accounts. This role plays a crucial part in driving process improvements to enhance efficiency and customer experience within the Credit Management function.
Job Description
In this role, the Credit Analyst will engage in day-to-day credit management activities, ensuring timely collections and addressing customer queries. The work environment is dynamic, requiring a proactive approach to managing debtor performance and reporting on credit exposures.
Key Responsibilities:
- Manage and monitor overdue balances to ensure timely collections.
- Respond to customer inquiries and resolve issues related to credit and collections.
- Prepare and present reports tracking performance and credit exposures.
- Drive continuous process improvements to enhance efficiency and controls.
- Collaborate with internal teams to optimize customer experience.
- Analyze data to identify trends and inform decision-making.
- Maintain accurate records of debtor performance and collections activities.
Job Requirements
Degree in Accounting/Finance or equivalent professional qualifications.
Ideally 3 years’ experience in Credit, Collection or Accounts Receivable Management.
Strong customer service orientation with negotiation skills.
High attention to detail and discipline.
Ability to work under pressure and meet deadlines.
Quick Info
Company
Time dotCom Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Credit Management
Collections
Data Analysis
Customer Service
Negotiation
Process Improvement
Attention To Detail
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