CRM Developer – Electrolux Home Appliances Sdn. Bhd. (Global Shared Service Center)
Role Summary
The CRM Developer is responsible for translating business requirements into effective CRM solutions. This role involves collaborating within a Scaled Agile framework to enhance customer engagement and streamline processes.
Job Description
As a CRM Developer, you will engage in day-to-day activities that involve designing, developing, and implementing CRM applications. You will work closely with cross-functional teams to ensure that the solutions meet business needs and drive customer satisfaction.
Key Responsibilities:
- Collaborate with stakeholders to gather and analyze business requirements.
- Design and develop CRM applications that enhance customer engagement.
- Implement solutions that streamline business processes.
- Test and troubleshoot CRM applications to ensure functionality.
- Maintain and update existing CRM systems as needed.
- Provide support and training to end-users on CRM applications.
- Monitor and report on CRM application performance and user feedback.
Job Requirements
Proficiency in CRM platforms and technologies.
Experience with Agile methodologies.
Strong problem-solving skills.
Excellent communication skills.
Knowledge of software development best practices.
Familiarity with data analysis and reporting tools.
Quick Info
Company
Electrolux Home Appliances Sdn. Bhd. (Global Shared Service Center)
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
CRM Platforms
Agile Methodologies
Problem Solving
Communication
Software Development Best Practices
Data Analysis
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