CRM Executive at Suria KLCC Sdn Bhd - Kuala Lumpur
Role Summary
The CRM Executive is responsible for driving customer loyalty, retention, and personalization strategies for the mall. This role involves managing CRM campaigns and analyzing customer data to enhance the experiences of high-spending clientele and VIPs.
Job Description
The CRM Executive plays a vital role in the day-to-day operations of the mall, focusing on customer engagement and loyalty initiatives. The work environment is dynamic, requiring collaboration with various stakeholders to deliver exceptional service.
Key Responsibilities:
- Manage CRM campaigns to enhance customer loyalty.
- Analyze customer data to identify trends and insights.
- Coordinate with stakeholders to deliver premium experiences.
- Develop personalized communication strategies for high-spending clientele.
- Monitor and report on the effectiveness of CRM initiatives.
- Collaborate with cross-functional teams to align on customer engagement strategies.
- Ensure compliance with luxury service standards and customer expectations.
Job Requirements
Degree in Marketing, Business, Communications, or related discipline.
2–5 years of experience in CRM, loyalty marketing, or customer engagement.
Strong analytical and project management skills.
Excellent communication abilities.
Proficient in CRM software and campaign tools.
Quick Info
Company
Suria KLCC Sdn Bhd
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
CRM Software
Data Analysis
Project Management
Communication
Customer Engagement
Analytical Thinking
CRM Executive Salary at Suria KLCC Sdn Bhd
Suria KLCC Sdn Bhd has not disclosed the salary for this role. CRM Executive positions in Kuala Lumpur typically pay RM1,700–RM5,000 per month, based on the 86 comparable vacancies currently listed on SuperJobs.
How to Apply for This CRM Executive Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Suria KLCC Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-22, so apply early.
CRM Executive - Frequently Asked Questions
What is the salary for a CRM Executive at Suria KLCC Sdn Bhd in Kuala Lumpur?
Suria KLCC Sdn Bhd has not disclosed the salary for this role. CRM Executive positions in Kuala Lumpur typically pay RM1,700–RM5,000 per month, based on the 86 comparable vacancies currently listed on SuperJobs.
Where is this CRM Executive job located?
This CRM Executive position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this CRM Executive role?
Suria KLCC Sdn Bhd is looking for Degree in Marketing, Business, Communications, or related discipline.; 2–5 years of experience in CRM, loyalty marketing, or customer engagement.; Strong analytical and project management skills..
How do I apply for this CRM Executive job at Suria KLCC Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-22.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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