CRM Executive at Suria KLCC Sdn Bhd - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The CRM Executive is responsible for driving customer loyalty, retention, and personalization strategies for the mall. This role involves managing CRM campaigns and analyzing customer data to enhance the experiences of high-spending clientele and VIPs.
Job Description
The CRM Executive plays a vital role in the day-to-day operations of the mall, focusing on customer engagement and loyalty initiatives. The work environment is dynamic, requiring collaboration with various stakeholders to deliver exceptional service.
Key Responsibilities:
- Manage CRM campaigns to enhance customer loyalty.
- Analyze customer data to identify trends and insights.
- Coordinate with stakeholders to deliver premium experiences.
- Develop personalized communication strategies for high-spending clientele.
- Monitor and report on the effectiveness of CRM initiatives.
- Collaborate with cross-functional teams to align on customer engagement strategies.
- Ensure compliance with luxury service standards and customer expectations.
Job Requirements
Degree in Marketing, Business, Communications, or related discipline.
2–5 years of experience in CRM, loyalty marketing, or customer engagement.
Strong analytical and project management skills.
Excellent communication abilities.
Proficient in CRM software and campaign tools.
CRM Executive - Frequently Asked Questions
What is the salary for a CRM Executive at Suria KLCC Sdn Bhd in Kuala Lumpur?
Suria KLCC Sdn Bhd has not disclosed the salary for this role. CRM Executive positions in Kuala Lumpur typically pay RM1,700–RM5,000 per month, based on the 88 comparable vacancies currently listed on SuperJobs.
Where is this CRM Executive job located?
This CRM Executive position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this CRM Executive role?
Suria KLCC Sdn Bhd is looking for Degree in Marketing, Business, Communications, or related discipline.; 2–5 years of experience in CRM, loyalty marketing, or customer engagement.; Strong analytical and project management skills..
How do I apply for this CRM Executive job at Suria KLCC Sdn Bhd?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Suria KLCC Sdn Bhd
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Required Skills
CRM Executive Salary at Suria KLCC Sdn Bhd
Suria KLCC Sdn Bhd has not disclosed the salary for this role. CRM Executive positions in Kuala Lumpur typically pay RM1,700–RM5,000 per month, based on the 88 comparable vacancies currently listed on SuperJobs.
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