Customer Experience Manager at Prism Tech Sdn Bhd - Undisclosed
Role Summary
The Customer Experience Manager will enhance customer satisfaction through strategic initiatives and team collaboration. This role involves direct engagement with customers to improve service delivery.
Job Description
As a Customer Experience Manager at Prism Tech Sdn Bhd, you will play a pivotal role in enhancing customer satisfaction and loyalty. Your responsibilities will include analyzing customer feedback, developing strategies to improve service delivery, and collaborating with various departments to ensure a seamless customer journey. You will also be tasked with training and guiding team members to uphold the company's customer service standards.
In this position, you will have the opportunity to engage with customers directly, understand their needs, and implement solutions that enhance their experience. Your insights will be crucial in shaping the company's approach to customer service and ensuring that we meet and exceed customer expectations.
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Job Requirements
Bachelor's degree in Business Administration or related field
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Experience in customer service or management is a plus
Ability to work collaboratively in a team environment
Customer Experience Manager - Frequently Asked Questions
What is the salary for a Customer Experience Manager at Prism Tech Sdn Bhd in Undisclosed?
Prism Tech Sdn Bhd has not disclosed the salary for this role. Customer Experience Manager positions in Undisclosed typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
Where is this Customer Experience Manager job located?
This Customer Experience Manager position is based in Undisclosed, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Experience Manager role?
Prism Tech Sdn Bhd is looking for Bachelor's degree in Business Administration or related field; Strong analytical and problem-solving skills; Excellent communication and interpersonal abilities.
How do I apply for this Customer Experience Manager job at Prism Tech Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Quick Info
Company
Prism Tech Sdn Bhd
Location
Undisclosed
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Customer Experience Manager Salary at Prism Tech Sdn Bhd
Prism Tech Sdn Bhd has not disclosed the salary for this role. Customer Experience Manager positions in Undisclosed typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
How to Apply for This Customer Experience Manager Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Prism Tech Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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