Customer Program Management Advisor 1 at Celestica Gbs Malaysia Sdn. Bhd. - Kedah

The Customer Program Management Advisor 1 is responsible for managing day-to-day activities for customer accounts to ensure on-time product delivery and program schedule adherence. This role involves overseeing account profitability, forecasting, and contract negotiations while coordinating with internal teams to maintain high levels of customer satisfaction and operational efficiency.

As a Customer Program Management Advisor, you will engage in daily interactions with customers and internal teams to ensure smooth operations and timely delivery of products. You will be part of a dynamic environment that requires effective communication and problem-solving skills.

Key Responsibilities:

• Manage day-to-day activities for customer accounts.
• Oversee account profitability and forecasting.
• Coordinate contract negotiations with clients.
• Communicate frequently with customers regarding performance and issues.
• Report on performance metrics to stakeholders.
• Resolve issues to maintain customer satisfaction.
• Collaborate with finance and supply chain teams to ensure program adherence.