
The Customer Relationship Manager is responsible for managing the relationship of a portfolio of Privilege Banking customers. This role involves providing exceptional service, resolving customer issues, and driving sales to enhance the customer experience and bank revenue.
In this role, you will manage daily transactions and service requests for Privilege Banking customers while ensuring high service levels at the branch. You will also engage in sales activities, identify customer needs, and recommend suitable product solutions to drive referrals and grow the customer base.
Key Responsibilities:
Bachelor's degree in Finance, Business Administration, or related field.
Relevant experience in customer service or banking.
Strong understanding of financial products and services.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Company
Alliance Bank Malaysia Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Customer Service
Relationship Management
Sales
Problem Solving
Compliance
Risk Management
Communication
Alliance Bank Malaysia Berhad has not disclosed the salary for this role. Customer Relationship Manager positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
This Customer Relationship Manager position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
Alliance Bank Malaysia Berhad is looking for Bachelor's degree in Finance, Business Administration, or related field.; Relevant experience in customer service or banking.; Strong understanding of financial products and services..
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-02.
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