Customer Relationship Manager – Alliance Bank Malaysia Berhad
Role Summary
The Customer Relationship Manager is responsible for managing the relationship of a portfolio of Privilege Banking customers. This role involves providing exceptional service, resolving customer issues, and driving sales to enhance the customer experience and bank revenue.
Job Description
In this role, you will manage daily transactions and service requests for Privilege Banking customers while ensuring high service levels at the branch. You will also engage in sales activities, identify customer needs, and recommend suitable product solutions to drive referrals and grow the customer base.
Key Responsibilities:
Job Requirements
Bachelor's degree in Finance, Business Administration, or related field.
Relevant experience in customer service or banking.
Strong understanding of financial products and services.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Quick Info
Company
Alliance Bank Malaysia Berhad
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Relationship Management
Sales
Problem Solving
Compliance
Risk Management
Communication
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances