Customer Service Executive at HAVI Logistics (M) Sdn Bhd - Selangor
Role Summary
Join HAVI Logistics (M) Sdn Bhd as a Customer Service Executive, where you will play a crucial role in enhancing customer satisfaction through effective order management and communication. This position offers an opportunity to develop your skills in a dynamic working environment.
Job Description
As a Customer Service Executive at HAVI Logistics (M) Sdn Bhd, you will be responsible for managing end-to-end order processing activities, ensuring accuracy and compliance with established SOPs. Your role will involve monitoring customer enquiries and complaints, providing timely responses, and analyzing operational issues to enhance service performance and customer satisfaction. You will also prepare operational reports and coordinate with internal stakeholders to resolve challenges while maintaining effective communication with customers.
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Job Requirements
Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Marketing, Logistic/Transportation or equivalent.
Preferable executive specializing in Customer Service/Logistic or equivalent.
At least 2 years to 5 years experience in the related field is required.
Excellent communication skills (written and oral).
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Good filing experience and maintain filing records.
Possess good interpersonal skills.
Ability to work independently and under pressure.
Willing to work in Bandar Bukit Raja, Klang.
Customer Service Executive - Frequently Asked Questions
What is the salary for a Customer Service Executive at HAVI Logistics (M) Sdn Bhd in Selangor?
HAVI Logistics (M) Sdn Bhd has not disclosed the salary for this role. Customer Service Executive positions in Selangor typically pay RM1,700–RM5,200 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
Where is this Customer Service Executive job located?
This Customer Service Executive position is based in Selangor, Malaysia. This role is hybrid — part on-site, part remote.
What qualifications do I need for this Customer Service Executive role?
HAVI Logistics (M) Sdn Bhd is looking for Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Marketing, Logistic/Transportation or equivalent.; Preferable executive specializing in Customer Service/Logistic or equivalent.; At least 2 years to 5 years experience in the related field is required..
How do I apply for this Customer Service Executive job at HAVI Logistics (M) Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
HAVI Logistics (M) Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service Executive Salary at HAVI Logistics (M) Sdn Bhd
HAVI Logistics (M) Sdn Bhd has not disclosed the salary for this role. Customer Service Executive positions in Selangor typically pay RM1,700–RM5,200 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
How to Apply for This Customer Service Executive Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions HAVI Logistics (M) Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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