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Customer Service Officer (1-Year contract) at Bank Islam - Perak

Bank Islam
Perak
Salary: Undisclosed

This job is no longer accepting applications.

It was posted on 21 May 2026 and has passed its 30-day listing period. See open Customer Service jobs.

Role Summary

The Customer Service Officer is responsible for handling various customer transactions and inquiries. This role plays a crucial part in ensuring smooth branch operations and enhancing customer satisfaction.

Job Description

As a Customer Service Officer, you will engage with customers daily, processing transactions and addressing inquiries in a dynamic branch environment. You will also promote banking products and ensure compliance with internal policies and regulations.

Key Responsibilities:

  • Process cash deposits and withdrawals efficiently.
  • Assist customers with account openings and inquiries.
  • Address and resolve customer complaints promptly.
  • Promote banking products and services to customers.
  • Maintain compliance with internal policies and regulatory requirements.
  • Collaborate effectively with team members to enhance service delivery.
  • Demonstrate attention to detail to prevent errors in transactions.

Job Requirements

Bachelor’s degree holder with less than 2 years of working experience or a fresh graduate.

Customer service orientation with a friendly and professional demeanor.

Genuine interest in sales and cross-selling functions.

Ability to work collaboratively as a team player.

Demonstrate honesty, reliability, and ethical behavior.

Strong attention to detail.

Ability to multitask in a fast-paced environment.

Customer Service Officer (1-Year contract) - Frequently Asked Questions

What is the salary for a Customer Service Officer (1-Year contract) at Bank Islam in Perak?

Bank Islam has not disclosed the salary for this role.

Where is this Customer Service Officer (1-Year contract) job located?

This Customer Service Officer (1-Year contract) position is based in Perak, Malaysia. This role is fully on-site.

What qualifications do I need for this Customer Service Officer (1-Year contract) role?

Bank Islam is looking for Bachelor’s degree holder with less than 2 years of working experience or a fresh graduate.; Customer service orientation with a friendly and professional demeanor.; Genuine interest in sales and cross-selling functions..

How do I apply for this Customer Service Officer (1-Year contract) job at Bank Islam?

This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.

Quick Info

Company

Bank Islam

Location

Perak

Salary

Undisclosed

Skills Required

6 skills

Required Skills

Customer ServiceSalesCommunicationProblem SolvingAttention To DetailTeam Collaboration

Customer Service Officer (1-Year contract) Salary at Bank Islam

Bank Islam has not disclosed the salary for this role.

How to Apply for Similar Customer Service Officer (1-Year contract) Roles

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