Customer Service Officer (Export) at Toll Group - Bayan Lepas
Role Summary
As a Customer Service Officer (Export), you will support our logistics operations by ensuring accurate data entry and customer communication. This role is ideal for individuals with a background in freight forwarding and a passion for customer service.
Job Description
Join Toll Group as a Customer Service Officer (Export) in Penang, Malaysia, where you will play a crucial role in our Centre of Excellence. You will be responsible for data entry according to the Export Standard Operating Procedure, creating Quick Bookings in the Cargo Wise system, and responding to customer queries. Your efforts will contribute to process improvements and the overall success of our team.
At Toll, we pride ourselves on our collaborative environment and commitment to continuous improvement. With over 130 years of experience in logistics, we support more than 20,000 customers worldwide. This is an opportunity to grow your career while making a meaningful impact in the logistics and supply chain industry.
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Job Requirements
Export experience in freight forwarding
Attention to detail and accuracy
Ability to work well with customers and stakeholders at all levels
Collaborative team player and independent worker
Proven data entry work experience
Proficiency in spoken and written Mandarin
Customer Service Officer (Export) - Frequently Asked Questions
What is the salary for a Customer Service Officer (Export) at Toll Group in Penang?
Toll Group lists this Customer Service Officer (Export) role at RM2,300 per month.
Where is this Customer Service Officer (Export) job located?
This Customer Service Officer (Export) position is based in Penang, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Officer (Export) role?
Toll Group is looking for Export experience in freight forwarding; Attention to detail and accuracy; Ability to work well with customers and stakeholders at all levels.
How do I apply for this Customer Service Officer (Export) job at Toll Group?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
Toll Group
Location
Penang
Salary
MYR 2300
Skills Required
5 skills
Click to submit your application
Required Skills
Customer Service Officer (Export) Salary at Toll Group
Toll Group lists this Customer Service Officer (Export) role at RM2,300 per month.
How to Apply for This Customer Service Officer (Export) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Toll Group asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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