Data Center Technician Manager at Microsoft - Johor Baharu
Role Summary
The Data Center Technician Manager will oversee a team of technicians, ensuring compliance with service-level policies and promoting a positive team culture. This role is pivotal in maintaining service quality and enhancing technician performance.
Job Description
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on hardware deployments, diagnostics, and decommissions. You will support technician performance while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This role offers an opportunity to model leadership principles and provide training, accelerating your career growth in a dynamic environment.
Microsoft’s Cloud Operations & Innovation (CO+I) is crucial for delivering core infrastructure and foundational technologies for Microsoft's online services. With a focus on personal and professional development, CO+I offers training and growth opportunities, ensuring that employees thrive in a culture of inclusion and accountability.
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Job Requirements
Bachelor’s degree from an accredited institution AND 3+ years’ experience supporting IT equipment or related technology
1+ year(s) experience directing, supervising, or managing others
Ability to work shifts, including non-standard business hours
Ability to meet Microsoft, customer and/or government security screening requirements
Preferred: Associate degree in Computer Science or related field and/or equivalent work experience
Preferred: 4+ years’ experience supporting IT equipment or related technology
Preferred: 3+ years’ experience in a production, mission-critical data center environment
Preferred: Applicable certifications such as ITIL Foundation, CompTIA (A+, Server+, Network+), etc.
Data Center Technician Manager - Frequently Asked Questions
What is the salary for a Data Center Technician Manager at Microsoft in Johor?
Microsoft has not disclosed the salary for this role. Data Center Technician Manager positions in Johor typically pay RM2,000–RM6,000 per month, based on the 10 comparable vacancies currently listed on SuperJobs.
Where is this Data Center Technician Manager job located?
This Data Center Technician Manager position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Data Center Technician Manager role?
Microsoft is looking for Bachelor’s degree from an accredited institution AND 3+ years’ experience supporting IT equipment or related technology; 1+ year(s) experience directing, supervising, or managing others; Ability to work shifts, including non-standard business hours.
How do I apply for this Data Center Technician Manager job at Microsoft?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-07.
Quick Info
Company
Microsoft
Location
Johor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Data Center Technician Manager Salary at Microsoft
Microsoft has not disclosed the salary for this role. Data Center Technician Manager positions in Johor typically pay RM2,000–RM6,000 per month, based on the 10 comparable vacancies currently listed on SuperJobs.
How to Apply for This Data Center Technician Manager Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Microsoft asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-07, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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