Desktop Support Engineer – Qube Apps Solutions Sdn Bhd
Role Summary
The Desktop Support Engineer provides essential technical support to clients and staff, addressing IT and OT issues while ensuring efficient system operations and user satisfaction through effective problem resolution.
Job Description
As a Desktop Support Engineer, you will be responsible for providing daily technical support for both IT and OT environments. Your role will involve troubleshooting and resolving issues faced by clients and internal staff, ensuring smooth operations and minimal downtime. You will work closely with users to understand their technical challenges and provide effective solutions, contributing to overall user satisfaction and productivity. Your expertise will be essential in maintaining the integrity of systems and supporting the organization's technological needs.
Job Requirements
Minimum Diploma level education in Computer & IT or relevant fields
Strong problem-solving skills and attention to detail
Experience in troubleshooting hardware and software issues
Familiarity with operating systems and network configurations
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of ITIL practices is an advantage
Quick Info
Company
Qube Apps Solutions Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
7 skills
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Required Skills
Troubleshooting
Problem-Solving
Communication
IT Support
Network Configuration
Hardware Maintenance
Software Support
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