Help Desk Analyst at Qube Apps Solutions Sdn Bhd - Selangor
Role Summary
The Help Desk Analyst is responsible for providing daily IT and operational technology support. This role plays a crucial part in ensuring smooth operations by troubleshooting and resolving technical issues for both clients and internal staff.
Job Description
As a Help Desk Analyst, you will engage in daily interactions with users to address their technical challenges and provide effective solutions. You will work in a dynamic environment that requires a proactive approach to problem-solving and a commitment to high-quality support.
Key Responsibilities:
- Provide daily IT support to clients and internal staff.
- Troubleshoot and resolve technical issues efficiently.
- Communicate effectively with users to understand their challenges.
- Ensure minimal disruption to operations through timely solutions.
- Maintain documentation of support requests and resolutions.
- Collaborate with team members to improve support processes.
- Stay updated on the latest IT support tools and technologies.
Job Requirements
Minimum Diploma level education in Computer & IT or relevant fields.
Strong understanding of IT and operational technology systems.
Experience in providing technical support in a help desk environment.
Familiarity with common IT support tools and software.
Excellent problem-solving and troubleshooting skills.
Quick Info
Company
Qube Apps Solutions Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
6 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Communication
Problem-Solving
Organizational Skills
Attention To Detail
Help Desk Analyst Salary at Qube Apps Solutions Sdn Bhd
Qube Apps Solutions Sdn Bhd lists this Help Desk Analyst role at RM3,000–RM4,000 per month.
How to Apply for This Help Desk Analyst Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Qube Apps Solutions Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-13, so apply early.
Help Desk Analyst - Frequently Asked Questions
What is the salary for a Help Desk Analyst at Qube Apps Solutions Sdn Bhd in Selangor?
Qube Apps Solutions Sdn Bhd lists this Help Desk Analyst role at RM3,000–RM4,000 per month.
Where is this Help Desk Analyst job located?
This Help Desk Analyst position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Help Desk Analyst role?
Qube Apps Solutions Sdn Bhd is looking for Minimum Diploma level education in Computer & IT or relevant fields.; Strong understanding of IT and operational technology systems.; Experience in providing technical support in a help desk environment..
How do I apply for this Help Desk Analyst job at Qube Apps Solutions Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-13.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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