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Help Desk Analyst at Qube Apps Solutions Sdn Bhd - Selangor

Qube Apps Solutions Sdn Bhd
Selangor
MYR 3000 - 4000

This job is no longer accepting applications.

It was posted on 12 June 2026 and has passed its 30-day listing period. See open Business Analyst jobs.

Role Summary

The Help Desk Analyst is responsible for providing daily IT and operational technology support. This role plays a crucial part in ensuring smooth operations by troubleshooting and resolving technical issues for both clients and internal staff.

Job Description

As a Help Desk Analyst, you will engage in daily interactions with users to address their technical challenges and provide effective solutions. You will work in a dynamic environment that requires a proactive approach to problem-solving and a commitment to high-quality support.

Key Responsibilities:

  • Provide daily IT support to clients and internal staff.
  • Troubleshoot and resolve technical issues efficiently.
  • Communicate effectively with users to understand their challenges.
  • Ensure minimal disruption to operations through timely solutions.
  • Maintain documentation of support requests and resolutions.
  • Collaborate with team members to improve support processes.
  • Stay updated on the latest IT support tools and technologies.

Job Requirements

Minimum Diploma level education in Computer & IT or relevant fields.

Strong understanding of IT and operational technology systems.

Experience in providing technical support in a help desk environment.

Familiarity with common IT support tools and software.

Excellent problem-solving and troubleshooting skills.

Help Desk Analyst - Frequently Asked Questions

What is the salary for a Help Desk Analyst at Qube Apps Solutions Sdn Bhd in Selangor?

Qube Apps Solutions Sdn Bhd lists this Help Desk Analyst role at RM3,000–RM4,000 per month.

Where is this Help Desk Analyst job located?

This Help Desk Analyst position is based in Selangor, Malaysia. This role is fully on-site.

What qualifications do I need for this Help Desk Analyst role?

Qube Apps Solutions Sdn Bhd is looking for Minimum Diploma level education in Computer & IT or relevant fields.; Strong understanding of IT and operational technology systems.; Experience in providing technical support in a help desk environment..

How do I apply for this Help Desk Analyst job at Qube Apps Solutions Sdn Bhd?

This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.

Quick Info

Company

Qube Apps Solutions Sdn Bhd

Location

Selangor

Salary

MYR 3000 - 4000

Skills Required

6 skills

Required Skills

Technical SupportTroubleshootingCommunicationProblem-SolvingOrganizational SkillsAttention To Detail

Help Desk Analyst Salary at Qube Apps Solutions Sdn Bhd

Qube Apps Solutions Sdn Bhd lists this Help Desk Analyst role at RM3,000–RM4,000 per month.

How to Apply for Similar Help Desk Analyst Roles

  1. This job is no longer accepting applications.
  2. Open the "See open jobs" link above for similar roles that are hiring now.
  3. Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.

Application Tips

  • Ensure your resume highlights relevant skills and experience
  • Tailor your application to match the role requirements
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