E – Gung Jewellery
Role Summary
The E-Commerce & Retail Operations Executive is responsible for managing e-commerce operations and order fulfillment for our D2C jewellery brand. This role plays a crucial part in ensuring efficient order processing and inventory management, contributing to the overall success of the brand's online presence.
Job Description
In this role, you will oversee the daily operations of our e-commerce platform, ensuring that orders are processed accurately and delivered on time. You will work in a dynamic environment that requires attention to detail and proactive problem-solving skills.
Key Responsibilities:
- Manage order processing and fulfillment for online sales.
- Maintain inventory accuracy and oversee stock levels.
- Ensure timely delivery of products to customers.
- Track performance metrics using Excel or Google Sheets.
- Identify and address operational challenges proactively.
- Communicate effectively with team members and stakeholders.
- Adhere to established processes and guidelines.
Job Requirements
1–3 years of experience in e-commerce operations, administration, or retail fulfillment.
Strong attention to detail and organizational skills.
Proficient in Excel and Google Sheets for tracking and reporting.
Ability to work independently with minimal supervision.
Excellent communication skills for clear process adherence.
Based in Kuala Lumpur/Selangor, with 100% onsite availability.
Willingness to work weekends for brand pop-ups as needed.
Quick Info
Company
Gung Jewellery
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
E-Commerce Management
Order Fulfillment
Inventory Management
Data Analysis
Problem Solving
Communication
Attention To Detail
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