Engineering – Singapore Airlines Limited
Role Summary
The Engineering - Material Management Associate (Customer Support) is responsible for coordinating material requests and ensuring timely delivery. This role plays a crucial part in maintaining inventory accuracy and enhancing customer satisfaction through effective communication and problem-solving.
Job Description
As a Material Management Associate in Customer Support, you will engage in daily coordination of material requests and collaborate with various teams to optimize processes. Your work environment will be dynamic, requiring strong analytical skills to improve service levels and operational efficiency.
Key Responsibilities:
- Coordinate material requests and ensure timely delivery.
- Maintain inventory accuracy and manage stock levels.
- Handle customer inquiries and provide support for material-related issues.
- Collaborate with cross-functional teams to optimize processes.
- Analyze data to identify areas for service improvement.
- Develop and implement strategies to enhance customer satisfaction.
- Prepare reports on inventory status and material usage.
Job Requirements
Bachelor's degree in Engineering or related field.
Experience in material management or customer support.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite.
Detail-oriented with strong organizational skills.
Quick Info
Company
Singapore Airlines Limited
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Material Management
Customer Support
Data Analysis
Problem Solving
Communication
Team Collaboration
Inventory Management
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