Executive - Guest Xperience Centre at Genting Malaysia Berhad - Pahang
Role Summary
The Executive - Guest Xperience Centre is responsible for creating a positive and memorable experience for guests. This role serves as the first point of contact for the Centre, playing a pivotal role in delivering an above-and-beyond guest experience.
Job Description
In this role, you will support the operations of the Guest Xperience Centre by warmly welcoming guests, providing information, and assisting with their needs. You will ensure smooth and enjoyable interactions throughout their visit.
Key Responsibilities:
- Welcome guests with a warm and friendly demeanor.
- Provide accurate information about the Centre and its offerings.
- Assist guests with their inquiries and needs promptly.
- Ensure a smooth check-in and check-out process for guests.
- Facilitate enjoyable interactions and experiences for all visitors.
- Gather guest feedback to improve services and operations.
- Collaborate with team members to enhance overall guest satisfaction.
Job Requirements
Bachelor’s Degree in Hospitality, Tourism, Communications, Business Administration, or a related field.
Diploma with at least 3 years of customer service-related experience.
Fresh graduates are encouraged to apply.
Previous experience in customer service, guest relations, or hospitality is an advantage.
Proficient in English; ability to communicate in additional languages is a plus.
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Communication
Interpersonal Skills
Customer Service
Problem Solving
Team Collaboration
Attention To Detail
Adaptability
Executive - Guest Xperience Centre Salary at Genting Malaysia Berhad
Genting Malaysia Berhad has not disclosed the salary for this role. Executive - Guest Xperience Centre positions in Pahang typically pay RM1,800–RM8,000 per month, based on the 12 comparable vacancies currently listed on SuperJobs.
How to Apply for This Executive - Guest Xperience Centre Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Genting Malaysia Berhad asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-25, so apply early.
Executive - Guest Xperience Centre - Frequently Asked Questions
What is the salary for a Executive - Guest Xperience Centre at Genting Malaysia Berhad in Pahang?
Genting Malaysia Berhad has not disclosed the salary for this role. Executive - Guest Xperience Centre positions in Pahang typically pay RM1,800–RM8,000 per month, based on the 12 comparable vacancies currently listed on SuperJobs.
Where is this Executive - Guest Xperience Centre job located?
This Executive - Guest Xperience Centre position is based in Pahang, Malaysia. This role is fully on-site.
What qualifications do I need for this Executive - Guest Xperience Centre role?
Genting Malaysia Berhad is looking for Bachelor’s Degree in Hospitality, Tourism, Communications, Business Administration, or a related field.; Diploma with at least 3 years of customer service-related experience.; Fresh graduates are encouraged to apply..
How do I apply for this Executive - Guest Xperience Centre job at Genting Malaysia Berhad?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-25.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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