Executive of Maxis Centre (EoMC) at Maxis Communications - Sarawak

The Executive of Maxis Centre is responsible for driving operational excellence and delivering an unmatched customer experience at retail. This role involves managing store performance, leading and developing the team, and ensuring compliance with standard policies and procedures.

In this role, you will oversee daily operations at the Maxis Centre, ensuring a high level of customer satisfaction and team performance. You will create a conducive customer journey while promoting self-service options.

Key Responsibilities:

• Drive operational excellence to enhance customer experience.
• Manage store performance metrics and implement improvement strategies.
• Lead and develop a high-performing team through training and mentorship.
• Ensure compliance with company policies and procedures.
• Create a welcoming and efficient customer journey.
• Promote self-service options to enhance customer engagement.
• Analyze sales data to identify trends and opportunities for growth.