Executive of Maxis Retail Center (KLIA2) – Maxis Communications
Role Summary
The Executive of Maxis Retail Center is responsible for driving operational excellence and delivering an unmatched customer experience at the retail store. This role involves managing store performance, leading the team, and ensuring compliance with policies and procedures while creating a conducive customer journey.
Job Description
In this role, you will oversee daily operations at the Maxis Retail Center, ensuring that both team members and customers have a positive experience. You will lead a team focused on achieving sales targets and enhancing customer satisfaction.
Key Responsibilities:
- Drive operational excellence to enhance customer experience.
- Manage store performance and sales targets.
- Lead and motivate the retail team to achieve goals.
- Ensure compliance with company policies and procedures.
- Create a conducive environment for customer engagement.
- Promote self-service options to customers.
- Analyze sales data to identify improvement areas.
Job Requirements
Professional Certificate / Diploma / Degree or its equivalent
Minimum 4 years of relevant work experience in telecommunications or retail
Excellent communication and interpersonal skills
Customer-focused with a passion for sales
Positive and collaborative team player
Ability to perform under pressure
Mandarin-speaking is an added advantage
Quick Info
Company
Maxis Communications
Location
Selangor
Salary
—
Skills Required
6 skills
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Required Skills
Leadership
Customer Service
Sales
Team Management
Data Analysis
Communication
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