Executive of Maxis Retail Center (KLIA2) at Maxis Communications - Selangor

The Executive of Maxis Retail Center is responsible for driving operational excellence and delivering an unmatched customer experience at the retail store. This role involves managing store performance, leading the team, and ensuring compliance with policies and procedures while creating a conducive customer journey.

In this role, you will oversee daily operations at the Maxis Retail Center, ensuring that both team members and customers have a positive experience. You will lead a team focused on achieving sales targets and enhancing customer satisfaction.

Key Responsibilities:

• Drive operational excellence to enhance customer experience.
• Manage store performance and sales targets.
• Lead and motivate the retail team to achieve goals.
• Ensure compliance with company policies and procedures.
• Create a conducive environment for customer engagement.
• Promote self-service options to customers.
• Analyze sales data to identify improvement areas.