Field Service Technician – Qube Apps Solutions Sdn Bhd
Role Summary
The Field Service Technician will provide essential IT and OT support, resolving technical issues for clients and staff while ensuring efficient system operations and high customer satisfaction.
Job Description
As a Field Service Technician, you will be responsible for delivering daily IT and OT technical support to both clients and internal staff. Your role will involve troubleshooting and resolving various technical issues, ensuring that systems operate smoothly and efficiently. You will engage directly with users to understand their challenges, provide solutions, and maintain high levels of customer satisfaction. This position requires a proactive approach to problem-solving and the ability to work independently while managing multiple tasks effectively.
Job Requirements
Minimum Diploma level education in Computer & IT or relevant fields
Strong understanding of IT and OT systems
Excellent troubleshooting and problem-solving skills
Ability to communicate technical information clearly
Experience in providing technical support to clients
Familiarity with networking and system administration
Willingness to travel to client sites as needed
Quick Info
Company
Qube Apps Solutions Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
7 skills
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Required Skills
IT Support
Troubleshooting
Problem-Solving
Communication
Networking
System Administration
Customer Service
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