Front Desk Coordinator (Healthcare) at Southern Medical Group Sdn. Bhd. - Johor

The Front Desk Coordinator is responsible for welcoming patients in a friendly and professional manner. This role plays a crucial part in ensuring a smooth and efficient process at the clinic by managing patient registrations and gathering relevant demographic and medical history information.

As a Front Desk Coordinator at Southern Medical Group Sdn. Bhd., you will engage with patients daily, ensuring they feel welcomed and attended to in a fast-paced healthcare environment. Your role will involve managing patient registrations and maintaining accurate records to facilitate seamless operations.

Key Responsibilities:

• Greet patients warmly and professionally upon arrival.
• Manage patient registration processes efficiently.
• Collect and verify demographic and medical history information.
• Schedule appointments and manage the clinic's calendar.
• Answer phone calls and respond to patient inquiries.
• Maintain a clean and organized front desk area.
• Collaborate with healthcare staff to ensure patient needs are met.