FRONT OFFICE AGENT at Genting Malaysia Berhad - Pahang
Role Summary
The Front Office Agent is responsible for assisting guests efficiently and courteously in all room division functions. This role plays a crucial part in ensuring a positive guest experience through effective communication and service delivery.
Job Description
As a Front Office Agent, you will engage with guests daily, managing check-ins and addressing their needs in a dynamic hotel environment. Your role is vital in maintaining high service standards and ensuring guest satisfaction.
Key Responsibilities:
- Assist guests with check-in and room assignments
- Handle guest complaints and follow through
- Manage cash transactions and safe deposit boxes
- Maintain cleanliness and adhere to safety standards
- Knowledge of hotel facilities and reservation procedures
- Report any disputes to superiors
- Promote teamwork and quality service
Job Requirements
High school diploma or equivalent
Previous experience in customer service or hospitality
Proficiency in English; knowledge of additional languages is a plus
Strong interpersonal and communication skills
Ability to work in a fast-paced environment
FRONT OFFICE AGENT - Frequently Asked Questions
What is the salary for a FRONT OFFICE AGENT at Genting Malaysia Berhad in Pahang?
Genting Malaysia Berhad has not disclosed the salary for this role. FRONT OFFICE AGENT positions in Pahang typically pay RM1,800–RM8,000 per month, based on the 12 comparable vacancies currently listed on SuperJobs.
Where is this FRONT OFFICE AGENT job located?
This FRONT OFFICE AGENT position is based in Pahang, Malaysia. This role is fully on-site.
What qualifications do I need for this FRONT OFFICE AGENT role?
Genting Malaysia Berhad is looking for High school diploma or equivalent; Previous experience in customer service or hospitality; Proficiency in English; knowledge of additional languages is a plus.
How do I apply for this FRONT OFFICE AGENT job at Genting Malaysia Berhad?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
FRONT OFFICE AGENT Salary at Genting Malaysia Berhad
Genting Malaysia Berhad has not disclosed the salary for this role. FRONT OFFICE AGENT positions in Pahang typically pay RM1,800–RM8,000 per month, based on the 12 comparable vacancies currently listed on SuperJobs.
How to Apply for This FRONT OFFICE AGENT Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Genting Malaysia Berhad asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-29, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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