Front Office Assistant (Casino) – Genting Malaysia Berhad
Role Summary
The Front Office Assistant (Casino) is responsible for welcoming and assisting guests with professionalism and a smile. This role plays a crucial part in ensuring guests have a smooth and pleasant experience at the resort.
Job Description
As a Front Office Assistant, you will engage with guests daily, handling reservations and providing information about resort facilities in a vibrant and dynamic environment. You will support front office operations to enhance guest satisfaction and contribute to the overall success of the resort.
Key Responsibilities: - Welcome guests with a friendly demeanor. - Handle reservations for accommodation, entertainment, and transport. - Provide accurate information about resort facilities. - Assist in daily front office operations. - Address guest inquiries and concerns promptly. - Collaborate with team members to ensure seamless service. - Maintain a clean and organized front office area.
Job Requirements
Minimum SPM; Diploma in Hotel Management, Marketing, or Business Administration encouraged.
Able to converse in English, Bahasa Malaysia & Mandarin.
Willing to work in Genting Highlands.
Strong customer service skills.
Team player with a positive attitude.
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
MYR 2500 - 3000
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Multitasking
Team Collaboration
Problem Solving
Adaptability
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