
The Front Office Manager will lead the front office team to deliver exceptional guest experiences at Resorts World Genting. This role requires strong leadership and customer service skills to ensure smooth operations.
As a Front Office Manager at Resorts World Genting, you will be responsible for overseeing the daily operations of the front office department. This includes managing staff, ensuring exceptional customer service, and maintaining a smooth check-in and check-out process for guests. You will also handle guest inquiries and resolve any issues that may arise during their stay.
Your role will involve coordinating with other departments to ensure that all guest needs are met and that the front office runs efficiently. You will play a key role in creating a welcoming atmosphere for guests and ensuring that the front office team is well-trained and motivated to provide outstanding service.
Proven experience in a managerial role within the hospitality industry
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in hotel management software and Microsoft Office Suite
Ability to handle guest complaints and resolve issues effectively
Strong organizational skills and attention to detail
Resorts World Genting has not disclosed the salary for this role. Front Office Manager positions in Job Segment: Hotel Reception typically pay RM1,700–RM5,500 per month, based on the 98 comparable vacancies currently listed on SuperJobs.
This Front Office Manager position is based in Job Segment: Hotel Reception, Malaysia. This role is fully on-site.
Resorts World Genting is looking for Proven experience in a managerial role within the hospitality industry; Strong leadership and team management skills; Excellent communication and interpersonal abilities.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-10-28.
Company
Resorts World Genting
Location
Job Segment: Hotel Reception, Administrative Assistant, Office Manager, Manager, Hospitality, Administrative, Management
Salary
Undisclosed
Skills Required
6 skills
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Resorts World Genting has not disclosed the salary for this role. Front Office Manager positions in Job Segment: Hotel Reception typically pay RM1,700–RM5,500 per month, based on the 98 comparable vacancies currently listed on SuperJobs.
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