
Resorts World Genting (RWG) has been a cornerstone of Malaysia's hospitality industry for over 50 years, establishing itself as the premier integrated resort destination in the country. Located in the scenic mid-hills, RWG boasts approximately 10,500 rooms across seven unique hotels, making it a leading leisure and entertainment hub that attracts millions of visitors each year. The resort has continually evolved, expanding its offerings to include a variety of attractions such as gaming facilities, theme parks, and international entertainment shows.
A significant milestone in RWG's journey was the introduction of two seaside resorts, further enhancing its appeal as a comprehensive destination for leisure and hospitality. At RWG, the focus is on providing a wide array of services that create memorable experiences for guests, ensuring that every visit is enjoyable and fulfilling. The commitment to excellence and innovation has positioned RWG as a leader in the industry, dedicated to enhancing the guest experience through exceptional service and diverse offerings.
Resorts World Genting operates integrated resort facilities that encompass a broad range of leisure and hospitality services aimed at creating unforgettable experiences for guests.
Core Services:
1) Accommodation – Offering approximately 10,500 rooms across seven distinct hotels tailored to various preferences and budgets.
2) Gaming – A diverse gaming experience with a variety of gaming options for guests.
3) Entertainment – Hosting international shows, concerts, and events that cater to a wide audience.
4) Theme Parks – Providing thrilling rides and attractions for families and adventure seekers.
5) Dining – A selection of dining options ranging from casual eateries to fine dining experiences.
6) Events & Conferences – Facilities and services for hosting corporate events, meetings, and private functions.
Notable Projects & Initiatives:
- Expansion of leisure offerings with the introduction of new attractions and entertainment options.
- Development of two seaside resorts to enhance the overall guest experience.
- Continuous improvement of hospitality services to meet evolving guest expectations.
At Resorts World Genting, the culture is centered around delivering exceptional experiences and fostering a welcoming environment for both guests and employees. The organization values teamwork, creativity, and a commitment to excellence, ensuring that every team member plays a vital role in enhancing the guest experience.
What It’s Like to Work Here:
1) Team-Oriented Environment – Collaboration is encouraged across all departments to achieve common goals.
2) Focus on Creativity – Employees are empowered to bring innovative ideas to enhance services and guest experiences.
3) Commitment to Excellence – A strong emphasis is placed on maintaining high standards in service delivery and hospitality.
4) Professional Development – Opportunities for training and career advancement are provided to support employee growth.
5) Inclusive Workplace – A culture that values diversity and promotes a sense of belonging among all employees.
Workplace Environment:
The workplace at RWG reflects its commitment to hospitality and guest satisfaction, featuring modern facilities and a vibrant atmosphere. Employees are encouraged to engage in team-building activities and participate in initiatives that promote a positive work culture, contributing to a fulfilling work experience.
Core Values:
- Exceptional guest service
- Teamwork and collaboration
- Innovation and creativity
- Commitment to excellence
- Respect and inclusivity
This culture has helped RWG maintain its status as a leading destination in Malaysia's hospitality sector while continuously striving to enhance the experiences of both guests and employees.
Education Support: GENM Scholarship Award
The GENM Scholarship Award provides qualified young Malaysians with the opportunity to further their studies locally or overseas.
Team & Culture: Family-like culture
Some of the outreach programs we offer include Employee Appreciation Nite, Excursion Trips, Employees’ Wellness Programs, etc.
Career Growth / Training: Career development
Opportunities are endless and there's always something new to explore and learn. Join our talent community today!
Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia
The Bus Driver is responsible for transporting passengers safely and efficiently. This role plays a crucial part in ensuring a positive travel experience for guests visiting Resorts World Genting.
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