Front Office Manager – Genting Malaysia Berhad
Role Summary
The Front Office Manager oversees the daily operations of the front office, ensuring high-quality service and efficient management of resources. This role is crucial for maintaining guest satisfaction and operational excellence within the hospitality environment.
Job Description
The Front Office Manager is responsible for organizing, planning, training, controlling, coordinating, directing, and evaluating the department's performance quality service and operation. This role involves managing manpower, budget, equipment, and machinery, as well as planning and executing the department's annual budget through sales and occupancy forecasts, payroll operating, and capital expenses.
Job Requirements
Proven experience in hotel management or similar role
Strong leadership and organizational skills
Excellent communication and interpersonal abilities
Proficiency in budget management and financial forecasting
Ability to work in a fast-paced environment
Knowledge of hotel management software
Customer service orientation
Problem-solving skills
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
Undisclosed
Skills Required
5 skills
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Required Skills
Leadership
Communication
Budget Management
Problem-Solving
Customer Service
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