Guest Service Assistant at Genting Malaysia Berhad - Pahang
Role Summary
The Guest Service Assistant is responsible for welcoming and assisting guests with professionalism and a smile. This role plays a crucial part in ensuring guests have a smooth and pleasant experience at the resort.
Job Description
As a Guest Service Assistant, you will engage with guests daily, handling their inquiries and ensuring their needs are met in a friendly and efficient manner. You will work in a dynamic environment that prioritizes customer satisfaction and teamwork.
Key Responsibilities:
- Welcome and assist guests with professionalism and a smile.
- Handle reservations for accommodation, entertainment, and transport.
- Provide accurate information about resort facilities.
- Support front office daily operations.
- Address guest inquiries and complaints effectively.
- Collaborate with team members to enhance guest experiences.
- Maintain a friendly and confident demeanor at all times.
Job Requirements
Minimum SPM; Diploma in Hotel Management, Marketing, or Business Administration encouraged.
Able to converse in English, Bahasa Malaysia & Mandarin.
Willing to work in Genting Highlands.
Strong customer service skills.
Team player with a positive attitude.
Flexible with working hours.
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
MYR 2500 - 3000
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Teamwork
Time Management
Adaptability
Guest Service Assistant Salary at Genting Malaysia Berhad
Genting Malaysia Berhad lists this Guest Service Assistant role at RM2,500–RM3,000 per month.
How to Apply for This Guest Service Assistant Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Genting Malaysia Berhad asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-25, so apply early.
Guest Service Assistant - Frequently Asked Questions
What is the salary for a Guest Service Assistant at Genting Malaysia Berhad in Pahang?
Genting Malaysia Berhad lists this Guest Service Assistant role at RM2,500–RM3,000 per month.
Where is this Guest Service Assistant job located?
This Guest Service Assistant position is based in Pahang, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Service Assistant role?
Genting Malaysia Berhad is looking for Minimum SPM; Diploma in Hotel Management, Marketing, or Business Administration encouraged.; Able to converse in English, Bahasa Malaysia & Mandarin.; Willing to work in Genting Highlands..
How do I apply for this Guest Service Assistant job at Genting Malaysia Berhad?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-25.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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